Community Survey

Around every two years, the City of Manhattan conducts a community survey from a sample of households to seek feedback regarding satisfaction of services and support for future projects. In 2023, the City conducted its fourth community survey from April 17 through the month of May. The survey was emailed to 6,838 households across the city, and 5,000 postcards were mailed to a random sample of addresses across city limits, both including a link to the survey. The 2023 community survey received a 22% response rate. View the interactive dashboard with 2023 Community Survey Report below. A full screen option is available in the bottom right corner of the interactive report.

To view the 2023 Community Survey Summary and Methodology Report, click here.

In 2019, the Community Survey received a 22% response rate, from a sample of households with 5,618 email addresses and 1,000 mailed postcards. 

In 2017, surveys were mailed to a random set of 2,500 households within Manhattan City limits. Selected respondents had the option of taking the survey online or mailing back a paper copy of the survey.

The final report can be accessed below, summarizing the major findings of the survey, which received a 24.2% response rate. 

In 2015, the City of Manhattan conducted its first Community Survey. Approximately 2,000 households received the survey by mail. The official report summarizes the major findings from the survey, which had a 22.8% response rate.

To reach a greater number of residents in 2015, and further understand the quality of life for City of Manhattan residents, an online community survey was provided to an additional 3,664 residents via email through the utility billing department.