The City of Manhattan’s Bulk Water Filling Station, which is located at 244 Levee Drive enables customers to conveniently purchase water for the purpose of filling water-hauling trucks or tanks. This service was formerly available at the Water Treatment Plant (WTP). 

We hope customers will enjoy the increased convenience of the new automated Filling Station.  At this time, customers must set up an account at the WTP or online in order to have access to the Bulk Water Filling Station.  

To Set Up an Account

Please complete the online application form or download and print the PDF version.

How to Use the Station

Open the cabinet and follow the prompts on the screen. Simply press START on the keypad, select Account, and enter your Personal Identification Number (PIN).  Don’t forget to choose your preferred filling method.

1. Customers may select to fill tanks using an overhead fill or a hose connection.  The hose connection consists of a 2-inch cam lock fitting. Customers that utilize the hose connection option will be required to provide their own hose and connection.  
2. To stop the flow of water at any time, hit the red STOP button.
   The station is  open 24 hours/day, 7 days/week.

The station is under 24-hour video surveillance. Customers shall be responsible for any damages due to improper use.  

Questions

For questions related to accounts, please contact the City’s Customer Service located at City Hall (1101 Poyntz Avenue) at (785) 587-2480.  

Questions regarding the Bulk Water Filling Station should be directed to the WTP at (785) 587-4550.

Things You Should Know

• When your account is established you will receive a six (6) digit account number that will be used for PIN access at the Station.  You may set up multiple accounts if you wish to track individual users or vehicles.  The City maintains no responsibility for ensuring proper use of account PINs.  PINs may be deactivated at any time by contacting the WTP. 
• Customer accounts will be invoiced monthly for all water purchased at the Station.  Invoices will include all applicable fees and charges for the gallons of water supplied to the customer as measured by the Station.  
• The City reserves the right to charge a monthly late fee, up to five (5) percent, on all unpaid and overdue accounts for more than thirty (30) days.  Any unpaid account and overdue for more than sixty (60) days shall have all accounts owned by the customer suspended and access to the Bulk Water Filling Station denied until all outstanding debts and late fees are paid
• Bulk water rates are $9.00 per 1,000 gallons. Cumulative monthly sales will be rounded to the nearest 50-gallon increment.
• All water dispensed from the Station will meet all local, State and Federal Drinking Water Standards.  
• The City of Manhattan assumes no responsibility for the quality of the bulk water sold following dispensing.