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City Commission

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1. When can I give public comments at a City Commission meeting?

Public comments about items not on the evening's agenda can be made at the first meeting of each month during the Public Comment section. Public comments about items on the agenda can be made at each meeting as the Commission addresses the particular topic.

To give public comment, residents are asked to wait for the public comment period to open and be recognized by the mayor. Residents should speak at the podium, giving their name and address before their comments.

If you need special accommodations prior to the meeting, contact the City Manager's Office at 785-587-2404.

2. How can I have my special event recognized with a proclamation or presentation?

The mayor makes proclamations for special events and special presentations on behalf of the City. To have these items placed on an agenda, contact the City Clerk's Office (785-587-2407) at least two weeks prior to the meeting date on which you'd like to be recognized. For other mayor appearances, please contact the City Manager's Office at 785-587-2404.

3. What is the consent agenda?

Consent agenda items are of a routine or housekeeping nature and are considered and approved under one motion unless removed at the request of the City Commission.

4. What is the general agenda?

General agenda items are considered and approved individually by the City Commission. The items are typically introduced by city administration. Members of the public are given the opportunity to comment on the item. Following public comment, the City Commission discusses the item and decides the appropriate action to take.

5. When and where are City Commission agendas available?

City Commission agendas are available on Fridays prior to a Tuesday meeting. New and archived agendas are available online, along with minutes and videos from previous meetings. If you have questions about items on the agenda, contact the City Clerk's Office at 785-587-2407.

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Customer Service

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1. Why can't more than 3 parking permits be issued per residence?

Based on City Ordinance, parking permits are sold only to residents of the restricted area. Residents are limited to two regular parking permits and one guest permit per dwelling unit and cost $5 each. Year, make and license plate number of the vehicle is also required.

2. How can I pay my utility bill?

Bills may be paid through the following methods:

• Mail to P.O. Box 309, Manhattan, KS 66505
• Automatic Bank Draft
• Online by credit card or bank account
• By cash, check or credit card at the Customer Service office (only when City Hall is open)
• By phone at 1-833-277-8694
• At our dropbox behind City Hall (south parking lot)

Read more about payment options.

3. Do I have to have a pet license for my dog or cat?

Yes, within 30 days after turning 6 months of age, dogs and cats must be licensed and vaccinated in Manhattan.

4. How can I qualify for taxi coupons?

To qualify for the program, residents must be at least 62 years old, or disabled and older than 16, and have an annual income less than $14,000. Applicants are asked to complete a form certifying their age and income. Also, if a person is applying due to a disability, a statement from a physician is required. Finally, all applicants must be residents of the City of Manhattan to participate in the program.

5. How much are taxi coupons?

Individual coupons can be purchased for $2.50 or a book of 10 coupons for $25. Each coupon entitles the owner to a one-way trip anywhere within the Manhattan city limits.

6. How old does my pet have to be before it is required to be licensed?

Pets must be at least 4 months old.

7. Why can't I purchase a dog license past the expiration date of their rabies vaccine?

Based on City Ordinance, a pet license can only be issued through the rabies vaccination expiration date.

8. I am coordinating a road race. Who do I contact?

Applications for parades and races are available from our Customer Service Department by calling 785-587-2489.

9. I am having a neighborhood block party. Do I need a permit?

Yes. Applications are available at the Customer Service Desk at City Hall, 1101 Poyntz Ave. Find applications and requirements online.

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Fair Housing

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1. How do I file a housing discrimination complaint?

In Manhattan, call the Human Resources Department at 785-587-2443 in order to file a housing discrimination complaint. Or file your complaint directly with U.S. Housing and Urban Development (HUD).

2. What do I do if I'm being deployed and I still have a lease?

Information about the Service Members Civil Relief Act can help you with your circumstance.

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Fire - Renters Insurance

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1. What is renters insurance?

Renters insurance is insurance that pays you if your personal property is damaged or stolen. Coverage can include losses due to theft, vandalism, windstorms and hail, water damage from plumbing problems (other than sewer backups), fire and smoke, and many other hazards.

2. Why do I need renters insurance?

Most people think they don't own enough or what they do own isn't valuable enough to insure. Once you take an inventory of your personal property, you may be surprised by the total value. These three questions will help you determine your need for renters insurance:

1. How much are my belongings worth?


2. Can I afford to buy it all back again if it is stolen or destroyed in a fire?


3. What would I do in the event of a lawsuit against me?

3. Doesn’t my landlord’s insurance protect my personal property?

No, your landlord's insurance only protects the building, not the personal property of residents. Your landlord's insurance does not protect you from a lawsuit if someone is injured in your home.

4. What does renters insurance cover?

Renters insurance generally covers the cost of replacing:

• Furniture, clothing, bikes, TV/VCR/DVD, stereo, jewelry, appliances, and other assets


• Protection from liability if an accident happens in your home and someone is injured


• If you have to reside somewhere else due to fire or water damage, Loss of Use coverage will pay for additional living expenses so you can maintain your standard of living while repairs are made to your home.

5. What isn't covered?

Normally, anything that involves flooding and sewer backups is not covered. Make sure to ask your insurance agent about what the policy offers, and purchase additional riders or policies if necessary.

6. What are my insurance coverage options?

Insurance premiums can vary greatly between agencies. Many companies have their own method of installment or payment plans, so ask for details regarding premium installments or payments available from the broker or insurance company you are considering for coverage.

7. Who can I call if I have other questions?

If you have additional questions regarding renters insurance, please contact the Kansas Insurance Department at 1-800-432-2484 (in Kansas only) or via email: commissioner@ksinsurance.org.

8. Where do I start?

To determine how much coverage you need, take a room-by-room inventory of your home, and assign a price value to each of your possessions. Your beds, rugs, clothes, electronics and even your microwave are valuable. Shop around for coverage. Go online, talk to your friends, call insurance agencies and compare prices. There are many types of coverage and available discounts, so don't settle for the first policy you find. Choose the best plan for you and your family.

If you are already insured, review the amount of coverage you currently have and how much you need to maximize your security. Ask your landlord or property manager if you qualify for pre-approved discounts with their insurance company.

9. What else should I know?

There are two types of coverage: Actual Cash Value and Replacement Cost Coverage. Actual Cash Value coverage will refund your expenses based on their current value, regardless of the purchase price. Replacement Cost Coverage will pay for what it actually costs you to replace the items you lost. 

A deductible is the amount of money you pay before the insurance company pays you money for any losses; a deductible applies to your personal property coverage. For example, if your deductible is $250, and your computer cost $2,000 to replace, you would receive $1,750 from your insurance company if you have Replacement Cost Coverage. Generally, the higher the deductible, the lower your monthly premium will be. 

Your insurance company or agent can offer advice on how much liability coverage you may need. Shop around for coverage. Most companies' policies provide the same minimum coverage, but many companies will provide extra protection for very little additional cost. No policy covers everything. Read your policy and talk to your agent. Don't wait until you have to file a claim to find out that your coverage is limited or that you're property isn't covered at all.

10. What should I ask my insurance agent?

• Flood/sewer backup coverage


• Contents coverage


• Replacement value coverage


• Living expense coverage


• Liability and theft


• What is not covered


• Deductibles


• Discounts for multiple policies

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Fire Department

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1. Where are the fire stations located in Manhattan?

You can find the locations of the Manhattan Fire Stations with this map.

2. What is the ISO rating in Manhattan?

The City of Manhattan has an ISO rating of 1, which helps establish appropriate fire insurance premiums.

3. How do I obtain a burn permit?

Burn permits are obtained from the Manhattan Fire Department administrative office located at 2000 Denison Ave. Burn permits are free of charge; however, there are strict regulations on burning in the city limits and procedures to be carried out when using burn permits. Call 785-587-4504 for more information to obtain a burn permit.

4. Can I burn leaves or brush in my yard?

No. The City of Manhattan has an ordinance against residential open burning.  Outdoor recreational fires and portable fireplaces complying with the City of Manhattan Outdoor Fire Policy are allowed.

5. How many fire extinguishers should I have in an apartment house?

A fire extinguisher must be provided either in the hallways on each floor level of the building or in each apartment. The minimum size is a rating of 2A:10B:C.

6. How many fire extinguishers should I have in my business?

A fire extinguisher with a rating of 2A:10B:C or larger must be provided for each 3,000 square feet of floor area or portion thereof. There must be at least one fire extinguisher for each floor level. Fire extinguishers in businesses and apartments are required to be serviced by a licensed company annually.

7. Where do I get my fire extinguisher serviced?

As a public entity the Fire Department is unable to recommend one company over another. We suggest checking the section in the Yellow Pages business section under "Fire Extinguishers" for a listing of companies that provide the service. In certain circumstances, as in residential situations, where only a small number of fire extinguishers need to be kept at hand, it may be more cost effective to purchase new extinguishers from an area home improvement/hardware store.

8. What do I do after a fire has occurred?

You have just had a fire in your home or apartment. Things are a mess and you don't know where to start cleaning up and getting your life back to normal. Let the Fire Department help you. The Department has brochures with suggestions on what to do after a fire.

The brochure helps victims deal with the first 24 hours after a fire, insurance issues, property value and replacement of important documents and records. Call 785-587-4504 for your free brochure. Read more about what to do after a fire.

9. How does my club or organization arrange a tour of the fire station?

Tours of the Headquarters Fire Station may be scheduled by completing the request form here. Please keep in mind that the department has regular duties and training sessions, so the tours must be planned in advance and scheduled around the department staff schedules. To assist in scheduling, please have the following information available: date and time you would like to visit, number of persons expected to attend, age group of attendees, length of tour requested and any special requests.

10. How can I schedule a fire prevention presentation for my organization or group?

The Manhattan Fire Department offers fire prevention presentations on a variety of subjects. Programs can be customized to fit the needs of the specific organization. Please complete this form to request a presentation.

11. What is the Rescue Alert program?

In 1977, the Manhattan Fire Department developed the Rescue Alert program to assist both Fire Department personnel and the public in being aware of rescue situations that may involve unusual circumstances. An individual may require additional assistance in being rescued due to illness, temporary or permanent disability, injury, age or other factors. The use of medical aides such as oxygen may present a potential danger not normally encountered in the home. While the department places search and rescue as the major priority at all fire scenes, situations may be encountered where prior knowledge of problems or needs could speed the rescue effort. Rescue Alert is a voluntary program in which anyone can participate. Individuals, caregivers or guardians may contact the fire department and seek information for this program. For more information on Rescue Alert, please call 785-587-4504.

12. How often should I replace batteries in my smoke detectors?

You should replace the batteries in your smoke detectors twice a year. A good way to remember is to do this when you change your clocks for daylight savings time.

13. Where should I place my smoke detectors?

Smoke alarms should be installed on every level of your home and in every bedroom/sleeping quarters. Please visit: http://www.usfa.dhs.gov/campaigns/smokealarms/alarms/index.shtm for more information.

14. Does the Manhattan Fire Department offer CPR, AED or First Aid training?

The Manhattan Fire Department provides CPR classes for groups and the general public. Visit the CPR page to find more information.

The American Red Cross also offers a variety of safety classes including CPR, AED and First Aid. For more information or class schedules call 800-733-2767 or visit http://www.redcross.org/en/takeaclass .

15. Does the Fire Department fill swimming pools?

The Manhattan Fire Department does not fill pools nor does it have fire hose to loan out. We are unaware of any area businesses who rent fire hose. You may contact Customer Service at 785-587-2480 to inquire about renting a fire hydrant meter and the costs.

16. Who do I call if I'm planning to test fire alarms at my business?

Please contact the Riley County Communications Center (785) 537-2112.

17. How can I report fire hydrant problems?

If you notice a problem with a fire hydrant such as leaking, damage, or you know it to be non-operational, please contact City of Manhattan Customer Service at 785-587-2482 with the address of the hydrant.

18. My carbon monoxide detector is showing alarm, but I cannot see any problem. What should I do?

Call 9-1-1 to report carbon monoxide alarms. Leave the house until it has been checked for the presence of carbon monoxide. Unlike smoke, carbon monoxide is both colorless and odorless, making it impossible to detect with the senses. The Manhattan Fire Department is equipped with carbon monoxide meters and can check the home for the presence of carbon monoxide. Common sources of carbon monoxide include cars running in an attached garage, defective appliances and defective appliance vents.

19. Why does my smoke detector make a short chirping sound every few minutes?

Smoke detectors are designed to emit a "chirp" every few minutes when the battery is low. This is a warning the battery should be replaced immediately.

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Home Page FAQS

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1. Do I need a license for my business?

Our Customer Service office issues some business licenses. A list can be found on their webpage. Our Risk Reduction office licenses many trades. For a complete list and applications for those licenses, please visit our Licenses & Permits webpage. For additional licensing information, please check with the State of Kansas Business Center.

2. How do I find out my property boundaries, setbacks, lot dimensions or subdivision plats?

The Riley County Register of Deeds office can provide you with that information. Visit their website for contact information.

3. How do I contact the Manhattan City Commission?

The Mayor and the City Commissioners do not have offices at City Hall.  Instead, they have their preferred contact information listed on their web page.  Access their web pages using the link provided here: https://cityofmhk.com/202/City-Commission

4. How do I pay my utility bill?

We have a variety of options for you to pay your water bill all listed here on our website: https://cityofmhk.com/13/Water-Billing

5. How do I pay a municipal court fine and court costs?

If the back of your ticket contains the specific amount of the fines/costs, you can pay the full amount before arraignment in one of three ways:

1. At Municipal Court, 610 Colorado St.


2. Online (for tickets issued after Sept. 1, 2014, with a credit or debit card, or online (for tickets issued before Sept. 1, 2014). An additional service charge applies; or,


3. By mail to 610 Colorado St., Manhattan, KS 66502.

You must enter a plea on the back of the ticket, date it, sign it and mail the ticket with your check or money order to the Municipal Court. You must also pay the court costs for your case, even if you do not have to appear in Municipal Court. If the back of your ticket says “Must Appear” or “MA”, you cannot pay in advance. You must appear in Court on your arraignment date. If you have appeared in Court, and the Judge imposes a fine and court costs in your case, the Judge will set a payment deadline or payment plan. If you cannot make a payment, you must appear on the payment date to explain to the Judge why you could not pay. If you fail to do so, the Judge will issue a warrant for your arrest. There is no grace period.

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Human Resources

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1. How do I apply for a job with the City of Manhattan?

View a listing of current job openings with the city online. To apply, you will need to register in our career portal and fill out the appropriate application. You can also sign up to receive notifications when new jobs are posted. Applications are only accepted for currently open positions.

2. What benefits do city employees receive?

The city offers excellent employee benefit programs such as: Paid Holidays; Vacation and Medical Leave Days; Health and Dental Insurance; Flexible Benefits; Life Insurance; Deferred Compensation Programs; Savings Bond Program; Employee Assistance Program; Optional Voluntary Insurance Plans; Educational Assistance Program; Training; Retirement Benefits; and others. More detailed information on these benefits is available on the Employee Benefits page.

3. Who do I contact about wage and pay issues?

The Kansas Department of Labor, Employment Standards, at 401 SW Topeka Blvd., Topeka KS 66603. Call 785-296-4062 for assistance.

4. Where do I go to obtain a new Social Security card?

Take photo identification to the Social Security Administration Office, located at 1121 Hudson Ave., Ste. A, Manhattan, KS 66503, or you may contact them by phone at (877) 840-5741.

5. How do I file for unemployment?

Kansas Unemployment Call Center
P.O. Box 3539
Topeka, KS 66601-3538
Visit the Department of Labor website or call 800-292-6333 for assistance.

Fax: 785-296-3249

Topeka Area: 785-575-1460

Claim specialists are available:
Monday, Tuesday, Wednesday and Friday: 8 a.m. to 4 p.m.
Thursday: 8 a.m. to 3:15 p.m.

For assistance, visit the Manhattan Workforce Center at 205 S. 4th St., Ste. 1A, Manhattan, KS 66502; or call them for further information at 785-539-5691.

6. How many employees does the city have?

The City of Manhattan currently employs approximately 335 regular full- and part-time employees. The city also staffs hundreds of additional seasonal and recreational positions throughout the year.

7. Where can I get help in my search for employment?

Try contacting the Kansas Department of Human Resources Manhattan Workforce Center at 785-539-5691. Or try visiting the KANSASWORKS website at www.kansasworks.com. Or try one of the Temporary Service agencies: Manpower Temporary Services, 555 Poyntz Ave., Ste. 245, 785-776-1094, or Express Personnel Services, 3035 Anderson Ave., 785-776-6700.

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Know Your Flood Risk

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1. What is a floodplain and how do I determine if my property is located in this area?

A floodplain is the part of the land where water collects, pools and flows during the course of natural events. Such areas are classified as Special Flood Hazard Areas (SFHAs) and are located in a “100-year flood zone.” The term 100-year flood can be misleading. It is the flood elevation that has a 1-percent chance of being equaled or exceeded each year; it is not the flood that will occur once every 100 years. The likelihood of a flood occurring within a 100-year stretch of time is very, very high, but there’s no way to predict when the next flood will occur — or the one after that. The redrawn maps indicate the floodplain as a “high-risk” area, officially classified as an A, AE or AH zone. Moderate- and low-risk areas will be designated as X zones and shaded X zones on the new maps.

2. Why is Manhattan getting new flood hazard maps?

Flood hazard maps, also known as Flood Insurance Rate Maps (FIRMs), are important tools in the effort to protect lives and properties in Manhattan. They indicate the risk for flooding throughout Riley County and Manhattan. However, the current maps need to be updated as some areas were never mapped in detail, and other areas haven’t been re-mapped in more than 10 years. Through time, water flow and drainage patterns have changed dramatically due to surface erosion, land use and natural forces. The likelihood of riverine and low land flooding in certain areas has changed along with these factors.

New maps (found on this site as Preliminary DFIRMs) include the most current rainfall, elevation and other key data with the latest modeling technology to provide the most up-to-date picture of the area’s flood risk. The result: a better picture of the areas most likely to be impacted by flooding and a better foundation from which to make key decisions.

3. How might the new flood maps affect me financially?

When new maps become effective, if your building is newly mapped into a high-risk area and you have a mortgage with a federally regulated or insured lender, you will need to purchase flood insurance. If your property is mapped into a moderate- or low-risk area, you are not required by federal law to purchase or maintain insurance, but are strongly encouraged to do so. The cost of properly protecting your home and contents from flood damage is far less expensive than the cost to repair or replace it after a flood has occurred.

Through the National Flood Insurance Program, coverage can often be obtained at significant savings. The average cost for a flood insurance policy is approximately $600 per year. Further, homeowners may qualify for a Preferred Risk Policy that covers both a building and its contents for as little as $129 per year. Coverage for renters starts at just $49 a year. Talk to your insurance agent to determine the appropriate level of protection you need and the money savings options that are available.

4. How can I reduce the cost of flood insurance?

Two solutions the National Flood Insurance Program (NFIP) offers to help lower the cost of flood insurance include Preferred Risk Policies and the Grandfathering Rule.

Preferred Risk Policies, which start at just $129 a year, are only available for properties in moderate- to low-risk areas. However, recognizing the financial burden that being mapped into a high-risk area and having to purchase flood insurance can place on affected property owners, FEMA extended the eligibility period of the low-cost Preferred Risk Policies for two years for buildings that have been newly mapped into high-risk flood zones. In general, this cost-saving option is available to property owners whose buildings have a favorable flood loss history and who may or may not have received limited amounts of federal disaster assistance.

The NFIP “Grandfathering” rules recognize policyholders who have built in compliance with the flood map in place at the time of construction or who have maintained continuous coverage. These rules allow such policyholders to benefit in the premium rating for their building. Flood insurance premiums should be calculated using the new map if it results in a lower premium.

Renewal of an Existing Policy
When determining the premium you will pay for flood insurance, an insurance agent will rate your flood insurance policy based on the flood map that is in effect on the date you purchase your policy. Flood insurance policies may then be renewed and still be rated based on the flood map in effect when the policy was initially rated as long as the flood insurance coverage is continuous and the building has not been altered in a manner that would remove this benefit. For example, if the building on the property is currently mapped in an X zone, you could purchase the policy before the flood maps are adopted and keep the lower rate associated with the X zone even after the new flood maps become effective. To help maintain this grandfathering benefit for the next owner, you may transfer the policy to them at the time of sale. An insurance agent can provide you with information about eligibility for the Preferred Risk Policy and the Two-Year Eligibility Extension.

Built-in Compliance

1. the building was built in compliance with the flood map in effect at the time of construction; and


2. the building has not been substantially damaged or substantially improved.

Under this Grandfather rule, the property owner must provide proper documentation to the insurance company.

• If you wish to keep the zone designation in effect when the building was constructed, you must provide a copy of the flood map effective at the time of construction showing where the building is located or present a letter from a community official verifying this information.


• In general, for buildings constructed in high-risk zones after the community’s first flood map was adopted, your rates are based upon the difference between the flood map’s Base Flood Elevation (BFE) and your building’s elevation. If there is a change in the BFE and keeping the BFE that existed when the building was first constructed gives you a better rate, you must provide the agent with an Elevation Certificate and a copy of the flood map effective at the time of construction. A letter from a community official verifying this information is also acceptable.

For more information on PRPs and the Grandfathering rule, you should contact your agent.

5. Who is responsible for updating the maps?

Currently, there is a nationwide collaborative effort across all levels of government to provide communities with flood risk information and tools that can be used to enhance local mitigation plans and better protect citizens from damage due to flooding. This local mapping project is part of the Federal Emergency Management Agency’s (FEMA’s) Risk Mapping, Assessment and Planning (Risk MAP) effort, which through more accurate flood hazard maps, risk assessment tools, planning and outreach support, will strengthen Manhattan's ability to make informed decisions about reducing flood risk and enhance its ability to communicate that risk to residents and business owners.

Manhattan's map update project is a joint effort with FEMA in cooperation with local associations and private sector partners.

6. What is a Flood Insurance Rate Map?

Flood hazard maps, also called Flood Insurance Rate Maps or FIRMs, are used to determine the flood risk to your home or business. The moderate- and low-risk zones are represented on FIRMs by the letter “X.” High-risk zones will be labeled with designations such as “A,” “AE,” “AO” or “AH,” and high-risk zones that have additional risk from storm surge will be labeled “V” or “VE.”

7. What are the benefits of the new FIRMs?

The Risk MAP project will have the following benefits:
Community planners and local officials will gain a greater understanding of the flood hazards and risks that affect Manhattan and can therefore improve local planning activities.
Builders and developers will have access to more detailed information for making decisions on where to build and how construction can affect local flood hazard areas.
Insurance, realty and lending professionals will have easy online access to updates and upcoming changes in order to serve their customers and community more efficiently.
Home and business owners will have the ability to make better financial decisions about protecting their properties.

8. How will the new FIRMs affect me?

Neighborhoods across Manhattan will be affected differently by these map changes. There will be some properties that aren’t affected — their risk remains the same. Other properties will be mapped into a higher-risk area and/or show a new Base Flood Elevation. Some properties will be mapped into a lower-risk area than before. Altogether, more than 832 properties will show some change.

9. What will happen if my property is remapped from a moderate- or low-risk area to a high-risk area?

If the new maps — once adopted — indicate the building on your property is now at a higher risk for flooding, you will be required to purchase a flood policy if you carry a mortgage from a federally regulated or insured lender. If you do not have a mortgage, it is still recommended that you purchase flood insurance. During the life of a 30-year loan, there is about a 2½ times greater chance of having a flood in your home than having a fire. And most homeowners insurance policies do not provide coverage for damage due to flooding.

The National Flood Insurance Program (NFIP) has extended the low-cost Preferred Risk Policy eligibility period for two years to properties newly mapped into a high-risk zone. In addition, there are “grandfathering” rules to recognize policyholders who have built in compliance with the flood map or who maintain continuous coverage.

10. What will happen if my property is remapped from a high-risk to a moderate- or low-risk area?

When a building is remapped into a moderate- or low-risk area, there is no longer a federally mandated requirement to purchase flood insurance. However, the risk has only been reduced, not removed. Flood insurance is still recommended.

Upon the effective date of the new maps, you may be eligible for a lower-cost Preferred Risk Policy (PRP). Through your insurance agent, you can easily avoid any gaps in your flood coverage and receive a refund of unused premium by converting your existing policy to a Preferred Risk Policy back to its last effective date.

11. What does the new Homeowner Flood Insurance Affordability Act mean for me?

The federal government enacted changes to the National Flood Insurance Program through the Homeowner Flood Insurance Affordability Act that was signed into law on March 21, 2014. FEMA has created a fact sheet to summarize the act. Contact your flood insurance provider to determine how these changes will affect you.

12. When do the new maps become effective?

The maps were officially adopted on February 3, 2015.

For more information on the mapping project process, please visit knowyourfloodriskMHK.com.

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Legal

Show All Answers

1. How do I pay a municipal court fine and court costs?

If the back of your ticket contains the specific amount of the fines/costs, you can pay the full amount before arraignment in one of three ways:

1. At Municipal Court, 610 Colorado St.
2. Online, with a credit or debit card (fees apply)
3. By mail to 610 Colorado St., Manhattan, KS 66502
4. Drop box located outside the courthouse
5. By phone at 866-301-6054 (fees apply)

You must enter a plea on the back of the ticket, date it, sign it and mail the ticket with your check or money order to the Municipal Court. You must also pay the court costs for your case, even if you do not have to appear in Municipal Court. If the back of your ticket says “Must Appear” or “MA”, you cannot pay in advance. You must appear in court on your arraignment date. If you have appeared in Court, and the Judge imposes a fine and court costs in your case, the Judge will set a payment deadline.

2. If I pay my fine, do I still have to come to Municipal Court?

If your ticket has a specified fine amount, you do not have to appear in Court if you pay the fine and court costs on or before the court date on the ticket. If your ticket says “Must Appear,” or “MA,” then you cannot pay your fine in advance, and you must appear in court on the date indicated on the ticket. Failure to comply with the citation and/or pay fines and costs may result in the issuance of an arrest warrant and/or the suspension of your driving privileges, in addition to your case being turned over to collections.

3. What is the function of Municipal Court?

Municipal Court enforces violations of City ordinances for traffic,misdemeanor, and other types of cases, such as fire, code, and parking violations.

4. How are municipal court fines and court costs set?

The fines are set by City ordinance or in the Municipal Court fine schedule. The court costs are set by charter ordinance and are assessed for the Municipal Court’s administrative costs, as well as costs required by the State of Kansas.

5. What are the breakdown of court costs?

You can find the breakdown of court costs here.

6. Can I do community service to pay off my fines?

Community service may be used to pay off your fines and a portion of your court costs. You will receive credit of $10 per hour worked, with the exception of DUI fines, which will be worked off at the rate of $5 per hour (State of Kansas statutes). You cannot work off any court ordered restitution. You must perform your community service at a Court approved agency in Manhattan. Credit will not be given for community service work performed at an agency that is not Court approved. To perform community service, contact one of the Court approved agencies and schedule your work with them. The supervisor must sign this Community Service Log Sheet for you to receive credit for your work.  Community service work cannot be preformed to pay off fines and costs owed through a diversion agreement without prior approval from the City Prosecutor. If your case gets turned over to our collection agency, you no longer have the option to work off fines through community service.

7. What happens at arraignment?

An arraignment is the first time you appear in Court to answer to the charge(s) against you. In most cases, the arraignment date and time is specified on the citation or Notice to Appear.  At arraignment, you will inform the Court if you plan to have an attorney, or request a court appointed attorney.  At your arraignment, the Court will handle a docket of many cases. You should plan to spend at least two hours at the Court. See more information regarding court procedures.

8. What is a “plea?"

A plea is an answer to the charges against you. You must enter a plea of guilty, no contest or not guilty.

• A “guilty” plea means that you admit that you committed the offense(s).
• A “no contest” plea means that you do not want to contest the charges. You are not admitting guilt, but you are allowing the judge to find you guilty.
• A “not guilty” plea means that you deny guilt. Your case will be set for trial, and the City will be required to prove that you committed the offense(s) beyond a reasonable doubt.

Your “plea” may follow a “plea negotiation” with the City Prosecutor, either on your own or through your attorney. The City Prosecutor is not required to conduct plea negotiations with you.

9. What happens at trial?

If you enter a plea of “not guilty,” your case will be scheduled for a trial. At trial, the city has the burden to prove that you are guilty beyond a reasonable doubt. The City Prosecutor will call witnesses to testify against you, and you will have the right to cross-examine each witness. You are also allowed to call witnesses or testify on your own behalf. After all the evidence is presented, the Municipal Court Judge will enter a finding of guilty or not guilty. There are no jury trials in Municipal Court. You have the right to have an attorney represent you at trial, but you are not required to have an attorney. If you represent yourself, you are a “pro se” defendant.

10. What happens at sentencing?

In most cases, the judge will impose your sentence upon entering a plea of guilty or no contest at arraignment, or immediately following a conviction at trial. Depending on the offense(s), the judge may impose jail time, fines, fees, restitution, community service, etc.

11. Can I speak to a City Prosecutor about my case?

If you are not represented by an attorney, you may have an opportunity to speak with the City Prosecutor when you appear in court for your arraignment. You may also set an appointment with a City Prosecutor after your initial appearance by calling 785-587-2451. The prosecutor has no obligation to discuss your case with you, although the City Prosecutors will do so in most cases. If you are represented by an attorney, the prosecutor must discuss your case with your attorney.

12. Can I have an attorney represent me in court?

You have the right to representation by an attorney in all Municipal Court cases. If you are charged with an offense that carries the possibility of jail time, you must decide whether to proceed with or without an attorney. You must hire your own attorney, unless the Municipal Court Judge appoints one for you. To ask the Judge to appoint an attorney for you, you must complete the financial affidavit and an application for appointed defense services.

13. Can I appeal the judge’s decision?

You have the right to appeal the conviction to the District Court. You must file a written Notice of Appeal with the Municipal Court within 14 days of your conviction. When you file your written Notice of Appeal, you must post an appeal bond of $94.50.

14. Can I change my arraignment date?

If you call before your scheduled arraignment date, a Court Clerk may grant a one-time continuance of your arraignment date.  The continuance will be for an arraignment docket no more than three weeks of your current arraignment date.

15. What happens if I missed my court date?

The judge may have issued a warrant for your arrest due to your failure to appear in court. The state that issued your driver’s license may have also suspended your driving privileges. You should immediately call the court at 785-587-2450 to ask about the status of your case.

16. Can I change the date and time of my meeting with my court services officer?

You can only change the date and time of your meeting if you call your court services officer before your scheduled meeting. The court services officer is not required to reschedule your meeting. He or she has the discretion to decide whether to change your date/time.

17. What happens if I miss a meeting with my court services officer?

Your probation officer may file a motion to revoke your probation or parole. You should immediately call the court at 785-587-2450 to ask about the status of your case.

18. I received a ticket for no proof of liability insurance for the vehicle I was driving. What are my options?

If you had insurance coverage on the vehicle at the time the ticket was issued, you may bring proof of such coverage to the Court Clerk on or before your arraignment date. If you did not have insurance on the vehicle at the time the ticket was issued, you must appear in court on your arraignment date.  If there was not an accident involved, and this is your first offense for no proof of liability insurance, you may apply for a diversion.

19. Can I get a diversion of any charge(s) against me?

A diversion is an agreement between you and the City Prosecutor related to the disposition of the charge(s). A diversion agreement allows you to avoid a conviction on your criminal history, if successfully completed. You must submit an application, and the City Prosecutors have discretion to determine the qualifications and requirements of any diversion program. You may be required to pay fines, fees or restitution; attend classes or counseling; perform community service; write essays; refrain from certain conduct; or meet with a court services officer. If you comply with the terms of the diversion agreement, the charges against you will be dismissed. If you do not comply, the City may revoke your diversion and proceed with prosecution.

20. Can I have my Municipal Court arrest and/or conviction expunged?

An “expungement” removes an arrest or conviction from your criminal record. Whether you can have your conviction expunged depends upon state law. You may have the right to have your arrest and/or conviction expunged after the passage of three or five years, depending on the offense.
NOTE: A DUI conviction is subject to different rules. Complete the Petition for Expungement.

21. What is the ordinance for cell phone violations?

Article 14, Sec. 126.3.

22. What if court is canceled due to inclement weather?

If the Municipal Court is on a delayed schedule or closed for inclement weather, Court staff will reschedule any impacted appearances and/or docket for the next available time and notify each individual.

23. What if I need to reschedule my court appearance due to inclement weather?

If an individual who is scheduled to appear in Court cannot appear due to inclement weather, the individual shall contact the Court prior to the scheduled appearance.  Inclement weather or school closings do not automatically “excuse” an individual’s failure to appear.

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Manhattan Flood Information

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1. Is the evacuation advisory still in effect?

As of June 2, 2019 at noon, the evacuation advisory was lifted, and we are back to a high water advisory. Call the flood information hotline number at 785-587-4526 for assistance. 

2. Is a shelter available?

The American Red Cross did have shelter location open at Westview Church at 615 Gillespie Drive during the evacuation advisory. Now that the evacuation advisory has been lifted and we are back to a high water advisory, the shelter will close at 10:00 a.m. on June 3, 2019. 

3. Is there a plan for door-to-door notification of residents and what messages might they give?

Residents of projected flood affected areas may receive one or all of the following messages over time depending on in which evacuation zone they live:

A. High Water Advisory - Notifies residents to prepare for potential high water that may impact homes, businesses or nearby roads. (Low risk)

B. Evacuation Advisory - Notifies residents that they may need to evacuate in the near future because high water is expected to impact homes, businesses, and nearby roads. (Moderate risk)

C. Evacuation Order - A notification of Immediate Danger. Residents are advised to evacuate because water will severely impact homes, businesses, and nearby roads. For security reasons, a curfew will be established. (High risk)

If you are not home, information will be left on your door.

4. How will I know if someone telling me to evacuate is official?

Emergency personnel wearing an official uniform will make notifications. If you question the legitimacy of the people at your door, always ask for an official government ID.

5. Should we mark our house if we evacuate early to let the emergency personnel know that we have left?

For security reasons, residents or property owners that evacuate early should not identify their property as being evacuated. Evacuation teams will still go door to door and post an evacuation order on vacant structures. Police have increased patrols in the area for safety reasons. 

6. Why can’t the Corps let out a little water to avoid a large “uncontrolled” release?

Even small releases can have major impacts to areas downstream that are already flooded. The US Army Corps of Engineers manages all of the waterways in the US. Releases from Tuttle Creek Dam are controlled by the outlet works and spillway gates, there are no "uncontrolled releases. Releases will be adjusted and recalculated around the clock. The lake is doing what it was designed to do — store flood water as long as possible until it can be safely released. 

7. How much time will the Corps give us before opening the spillway gates or increasing the water release?

The County, City, and areas downstream will receive official notice from the Corps of Engineers of any significant release of water. Emergency managers will provide as much notice to the public as soon as information is available. Properties downstream could be affected within hours or days depending on the release amount.

8. Do I need to turn off my gas?

Do not turn off natural gas at the meter. Only emergency responders and qualified service personnel should turn the natural gas meter valve on or off. More information is available on the Kansas Gas Service website.

9. What areas were affected by the 1993 flood?

To view 1993 flood map from the Riley County GIS website click the Layers tab at the top, select Hydrology from the drop down menu, then select 1993 Flood.

10. What is the difference between a 100-year and 500-year flood?

A 1% flood is commonly referred to as a 100-year flood and a 0.2% flood is commonly referred to as a 500-year flood. However, this does not mean there will only be one flood of that magnitude in that time frame. The 0.2% chance identifies that area that has a 0.2% chance of flooding each year. The 1% chance identifies the areas that have a 1% chance of flooding each year. Both of these are shown on the Riley County GIS website (see answer for mapping). The 1993 flood closely reflected the 0.2% chance flood modeling on the FEMA floodplain maps. 

11. Is FEMA updating the 2015 flood maps?

There are no plans to change the flood mapping zones at this time by FEMA.

12. Where can I get sand and sandbags?

There are several locations in Riley County and Pottawatomie County for residents and businesses in the flood prone areas can get up to 15 sandbags.

Riley County

• 6215 Tuttle Creek Blvd between 8 a.m. to 5 p.m. M-F. (unfilled bags with sand on site)

Pottawatomie County

• Pottawatomie County sandbag filling station is closed at this time and will publish when it opens again.
• Incorporated areas contact the municipality for sandbags.
• Unincorporated areas: Public Works Yard in Westmoreland 8 a.m. to 4 p.m. M-F

Hardware stores also sell sandbags, but may have a limited supply of bags. Sand is still available at local outlets.

Emergency Managers recommend these sandbags be used to temporarily block doors, garage doors and window wells. We do not recommend building sandbag walls. Sandbags should be used to delay small amounts of water while belongings are being removed. Sandbags do not keep standing or rising water out for an extended time and even with short term use, may require some kind of trash/water pump.

13. Do you need volunteers?

Volunteer efforts are being coordinated through the Flint Hills Volunteer Center flinthillsvolunteercenter.com . Please contact them if you would like to help.

14. Who can I talk to about building in the floodplain?

Questions about floodplain regulations should be directed to Steve Higgins (785) 537-6332 in Riley County outside Manhattan and Chad Bunger (785-587-2412) in Manhattan.

15. Who should I talk to learn more about flood insurance?

Questions about flood insurance should be directed to an insurance agent or FEMA.

16. Do releases at Tuttle Creek Lake affect Wildcat Creek?

Flooding effects along Wildcat Creek is dependent on the elevations of the Kansas River and Wildcat Creek, not Tuttle Creek Lake or the Big Blue River. However, flood conditions downstream on those waterways make Wildcat Creek more vulnerable to flash flooding because large amounts of rainfall cannot exit the channel as quickly.

17. Will the City issue permits to rebuild or repair homes if flooding occurs?

Following a flood event, the City of Manhattan will inspect homes and businesses in the City limits for safe and habitable conditions. If the property is located in the City’s Special Flood Hazard Area (the definition can be found in Section 10-105), a detailed inspection of the building will occur. If the damage to the building meets or exceeds the definition of being substantially damaged (also found in Section 10-105), the building must conform to the Floodplain Regulations.

Generally speaking, if a home was found to be substantially damaged (damaged 50% or more than the fair market of the home or damaged by 2 floods in a 10-year period that caused an average of 25% or more damage of its fair market value), and was built lower than today’s base flood elevation; the house would need to be elevated. This regulation is one of the City’s higher standard floodplain regulations to break the cycle of a flood, repair, and repeat and to make current properties safer from flooding.

18. Will my power be shut off?

Westar will only turn power off if emergency management requests it, if Westar employees identify risk of injury, or if a customer requests it.

19. What if I return to my residence and find damage?

Residents should examine their property upon return to identify if any damage occurred, particularly in basements. Please call 785-587-4526 if you find any damage. If you encounter any hazardous conditions call 911.

20. Is there a curfew in place?

A curfew from sundown to sunrise the following day was approved by the Riley County Commission for any designated evacuation areas.  

21. Are any roads closed?

Riley County GIS has made available a map of all road closures in the county. Here is the link: https://rcitgis.maps.arcgis.com/apps/webappviewer/index.html?id=37eff9b0d34e415b82bb9a3654a9f983 

22. What can I do about mosquitoes?

The Riley County Health Department recommends the following

https://cityofmhk.com/DocumentCenter/View/55121/Mosquito-Prevention-Fact-Sheet?bidId= 

Eliminate Standing Water

• Once a week, empty and scrub, turn over, cover, or throw out items that hold water, such as tires, buckets, planters, toys, pools, birdbaths, etc.
• Mosquito dunks – use one mosquito dunk for every 100 sqft of water surface. Always follow the instructions listed on the manufacturer’s packaging
• Tightly cover water storage containers so that mosquitoes cannot get inside to lay eggs
• For containers without lids, use wire mesh with holes smaller than an adult mosquito

Keep Mosquitoes out of Your Home

• Use screens on windows and doors
• Repair holes in screens
• Use air conditioning, when available
• Insect Repellent
• Use an EPA-registered insect repellent with the following active ingredients:
• DEET
• Picaridin (KBR 3023)
• Bayrepel
• Icaridin
• IR3535
• Oil of Eucalyptus (OLE)
• Para-methane-diol (MPD)
• Brand names include: Off!, Cutter, Sawyer, Ultrathon, Cutter Advanced, Skin-so-Soft Plus Expedition, SkinSmart and Repel*
• Treat clothing and gear with permethrin or purchase permethrin-treated clothing and gear
• ALWAYS follow produce label instructions

Wear long-sleeved shirts and long pants when outdoors.

*These are given for your information only. RCHD cannot and does not recommend or endorse any brand name products

For more information, visit: http://www.cdc.gov/features/stopmosquitos

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Massage Therapy Ordinance

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1. When did this ordinance take effect?

August 1, 2019. 

2. What is massage therapy?

Sec. 19-61 defines massage therapy as “a service involving the external manipulation or pressure of soft tissue for therapeutic purposes. It is the application of a system of structured touch, pressure, movement and holding of the soft tissue of the human body in which the primary intent is to relieve pain, improve circulation, relieve stress, increase relaxation and enhance or restore the health and well-being of the client. The practice of massage therapy includes complementary methods, including the external application of water, heat, cold, lubrication, salt scrubs, body wraps or other topical preparations; and electromechanical devices that mimic or enhance the actions possible by the hands.”

3. What is the fee for a massage therapist application?

Sec. 19-82(b) establishes the fee for a new massage therapist application at $75.  This fee is the same for the renewal application of a massage therapist license. 

4. What are the educational requirements for a new massage therapist license?

Sec. 19-83 requires an applicant to have at least one of four educational requirements in order to be eligible for a massage therapist license. See Sec. 19-83 for those specific requirements.

5. Are continuing education units (CEUs) required for massage therapists upon renewal of license?

Yes, Sec. 19-84 requires upon renewal of a biennial (two-year) massage therapist license, the massage therapist applicant provide proof with the renewal application that the applicant has received a minimum of twelve (12) hours (50 minutes per hour) of professional massage therapy continuing education offered through an accredited institution, massage therapist school, or nationally recognized massage therapy association. Continuing education credit will be awarded for each hour of training completed in the theory and clinical application of massage, clinical business practices, hygiene, record keeping, professional ethics, and other similar courses.

6. Are students of massage therapy required to obtain a massage therapist license?

No, Sec. 19-81 states that a massage therapist license is not required for a student enrolled in a massage therapy program at an accredited institution during the time such student is completing a clinical requirement for graduation and is practicing massage therapy while under the direct supervision of a massage therapist who holds a valid license under this article. Direct supervision requires the presence of the city-licensed massage therapist to be on the same premises as the student providing massage therapy services.

7. Are criminal background checks involved?

Yes, Sec. 19-72, requires the applicant for a massage therapist license or massage therapy establishment license be subjected to a criminal background investigation upon submitting a completed application for a new or renewed license.  It is also required in the event a massage therapy establishment licensee submits a complete application to change the location of their establishment.

8. What will prevent a person from being issued a massage therapist or establishment license?

Sec. 19-73, states the city clerk shall not issue a massage therapist or massage therapy establishment license if any of the following conditions exist: the applicant...

• Is younger than eighteen (18) years of age;
• Is a registered sex offender;
• Has, within the past five years immediately preceding the date of application, been convicted of any felony or any crime involving moral turpitude;
• Made any false, misleading, or fraudulent statement of fact in the license application or in any document required by the City in conjunction therewith; or
• Has within the past ten years immediately preceding the date of application has previously had a massage therapist license or massage therapist establishment license denied, revoked or suspended, or has voluntarily surrendered such permit or license in lieu of revocation or suspension, by the city or by any other state or local jurisdiction, within ten (10) years prior to the date of application.
• Does not meet the educational requirement set forth in Sec. 19-83.
• For a renewal application, does not meet continuing education requirements set forth in Sec. 19-84.

9. What is the fee for a massage therapy establishment license?

Sec. 19-72 establishes the fee for a new or renewal massage therapy establishment application at $200.

10. Are operators of the establishment (besides the license applicant) subject to the fee and background check?

No, Sec. 19-72 does not require operators to pay a fee or be subject to a background check.  However, operators are required to provide information and make certain statements under oath regarding any prior issues with massage therapy licensure and/or any prior criminal history. 

Sec. 19-61 defines ‘operators’ as a massage therapy establishment licensee; any person with a financial interest in the partnership, corporation, limited liability company, or other type of organization that owns or operates the massage therapy establishment license, if such person who has more than a ten percent interest in such entity; or any person whom the licensee designates on the massage therapy establishment license as a person who may be principally in charge of a massage therapy establishment at any given time, including but not limited to a manager. An operator must be on the premises and supervise the massage therapy establishment at all times during business hours.

11. Can I operate a massage therapy establishment as a home occupation within a residential building?

Yes, Sec. 19-76 establishes the requirements for establishments as home occupation.

12. Do I need to be a licensed massage therapist to apply for a massage therapy establishment license or operate a massage therapy establishment?

No, Sec. 19-72 and Sec. 19-73 do not require the applicant for a massage therapy establishment license have a massage therapist license.

13. Do I need to fill out and pay for both applications if I am a massage therapist and have a massage therapy establishment?

Yes. If a person wishes to practice massage therapy in Manhattan and has a massage therapy establishment in Manhattan (including in-home residential establishments), that person must fill out both applications and pay the required fees for both. If the applications are received within the past thirty (30) days of each other, the applicant shall only pay the cost of one criminal background investigation, if any.

14. What if the information or location related to my massage therapy establishment changes?

Sec. 19-64 requires that if the location and/or name of your massage therapy establishment changes, an application must re-submitted at least fourteen (14) days prior to the effective date of the change, including applicable fees, and the new premises will be inspected by Code Services.

If any other information provided in the original application is going to change, the licensee must provide those changes at least fourteen (14) days prior to the effective date of the change. The city clerk shall review the change in information for compliance with this article and notify the licensee whether the change is approved or denied.

15. Are there any rules when operating a massage therapy establishment?

Yes, Sec. 19-75 establishes the operational regulations for a massage therapy establishment.

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Noise Ordinance

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1. What should I do if I have a noise complaint?

The Riley County Police Department (“RCPD”) enforces the noise ordinance.  To report a noise complaint, call the RCPD’s non-emergency number at (785) 537-2112.  A dispatcher will take your complaint, and the RCPD will investigate your noise complaint to determine whether a violation has occurred. 

If your noise complaint relates to barking dogs or noisy animals, the RCPD may forward your noise complaint to the City’s Animal Control officers.

2. Will the RCPD give me a warning if I have a noise violation?

The ordinance does not require the RCPD officer to give you a warning, and the RCPD officer may issue you a ticket if you violate the noise ordinance.  The RCPD officer can issue the ticket to any person who is making, continuing, causing or allowing a noise violation.

3. Does the City have a noise permit for special events?

No.  The City does not have a noise permit.  Any activity at your property must comply with the noise ordinance.

4. When does a noise violate the noise ordinance?

The City’s ordinance sets forth the noise restrictions and rules.

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Non-Discrimination Ordinance

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1. What is the intent of the amendment to the Non-Discrimination Ordinance?

For many years, Chapter 10 of the City Code has prohibited discrimination in employment, housing and public accommodations on the bases of race, sex, familial status, military status, disability, religion, age, color, national origin or ancestry. Chapter 10 also creates the Human Rights and Services Advisory Board, which considers and advises on issues related to discrimination.

The amendment adds two new protected classes (sexual orientation and gender identity) to the discrimination prohibition. It makes it unlawful to discriminate on the basis of sexual orientation or gender identity in employment, housing or public accommodations. It creates a local enforcement process for complaints of discrimination on the basis of sexual orientation or gender identity. Complaints of discrimination involving the other protected classes can be enforced through the EEOC or the Kansas Human Rights Commission.

2. Who does the amendment protect?

The amendment provides an individual with protection from certain discriminatory acts on the basis of sexual orientation and gender identity. Sexual orientation means one's perceived or actual emotional, romantic, or sexual attraction to other people. It can be described as heterosexual, homosexual, or bisexual. Gender identity means one's perceived or actual self-identification as a male or a female, regardless to one's anatomical sex at birth. It can be described as cisgender or transgender.

3. Who must comply with the amendment?

The City strongly discourages all forms of discrimination against the protected classes. Because the other protected classes are covered by state and federal laws, the amendment makes it unlawful to discriminate in employment, housing, and public accommodations on the basis of sexual orientation or gender identity.

Any person within the City limits who has four or more employees, who sells real estate or rents housing with more than four units, or who offers goods, services, facilities or accommodations to the public must comply with the amendment. The governmental entity of the City of Manhattan must also comply with the amendment.

However, the ordinance does not apply to a religious organization; a nonprofit fraternal or social association or corporation; a school, university or school district; the Riley County Police Department; or another governmental entity.

4. What are some examples of public accommodations?

A public accommodation is any person who caters or offers goods, services, facilities or accommodations to the public. For example, any restaurant, bar, salon, grocery store, gas station, photography service, rental venue, retail store, medical or business office open to the public would be considered a public accommodation.

5. How does this amendment affect restrooms and changing facilities?

A question about an individual’s use of a particular restroom or changing facility may arise in employment or public accommodations. It may be an unlawful discriminatory practice for an employer to mandate that an employee use a restroom or changing facility consistent with his/her biological sex rather than his/her gender identity. Likewise, a public accommodation may offer a restroom or changing facility to be used by patrons or the general public. Again, it may be an unlawful discriminatory practice to mandate that an individual use a restroom or changing facility consistent with his/her biological sex rather than his/her gender identity.

The Amendment does not require any employer or public accommodation to provide a separate facility for any individual or to otherwise physically alter any existing restroom or changing facility.

The Amendment does not prohibit any employer or public accommodation from addressing issues that may arise from any person’s misuse of restrooms and changing facilities that are not based upon discrimination.

6. What does the amendment allow me to do if I believe I have been discriminated against?

If you believe that you have been discriminated against on the basis of sexual orientation or gender identity, the amendment allows you or your attorney to complete the City’s complaint form and submit it to the City’s investigator. A parent or legal guardian may file on behalf of a minor.

If you believe that you have been discriminated against on the basis of race, sex, familial status, military status, disability, religion, age, color, national origin or ancestry, you or your attorney can contact the EEOC or the Kansas Human Rights Commission.

7. Is the Human Rights and Services Board involved in the complaint process?

No. The investigating officer is the City Attorney or his/her designee and the hearing officer is the Municipal Judge. The only other involved persons are the aggrieved person, respondent and any potential witnesses or legal counsel.

8. Will there be a filing fee for a complaint with the City?

No.

9. What would I do if I have had a City complaint filed against me?

You or your attorney will have up to 60 days to to respond to any complaint.

10. Then what happens?

The City’s investigator will review the information provided by each party and gather more evidence as needed. Then the City’s investigator will determine whether probable cause exists that discrimination occurred. If probable cause is found, then the City’s investigator will try to resolve the issue with the complaining party and the respondent. If probable cause is not found, then the City’s investigator will notify the parties and the complaint will be resolved.

11. What happens if I don’t like the investigator’s decision or I don’t want to settle?

You may appeal to the City’s Hearing Officer. The City’s Hearing Officer will review the evidence from the City’s investigator and each party and make a determination of whether discrimination occurred. The Hearing Officer’s decision can be appealed to the District Court.

12. What are the penalties?

If discrimination is found to have occurred, then the respondent can be assessed a civil penalty of up to $500.

13. Is this a crime?

No, a finding that you committed an unlawful act of discrimination is not a crime. A finding that you committed an unlawful act of discrimination is a civil violation that does not impact your criminal record in any way.

14. Can a City complaint be filed against a person who makes an offensive comment or gesture toward someone because of their sexual orientation or gender identity?

No. Being rude, offensive, or insulting toward an individual based on any characteristic is, on its own, not an act of discrimination under the proposed ordinance. To commit an unlawful discriminatory practice, a person must deny an individual rights or privileges in employment, housing, or public accommodations on the basis of sexual orientation or gender identity. If a person, in conjunction with an unlawful discriminatory practice, is rude, offensive, or insulting toward that individual, it can be used as evidence during the complaint process.

15. When will this ordinance be effective?

The ordinance is in effect as of November 1, 2016. The City can only accept discrimination complaints on the basis of sexual orientation or gender identity for discrimination that occurred after the ordinance’s effective date.

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Planning & Zoning

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1. Why did I receive written notice of a neighborhood meeting?

Prior to most zoning actions, the applicant must hold a neighborhood meeting before submitting a formal application to the city for the following actions:

• Rezoning a property


• Preliminary platting


• Conditional use request


• Or a state or municipally owned and operated public facility approval

2. Who must the applicant notify for the neighborhood meeting?

Applicants must mail written notice to the surrounding owners of record of any property located within 200 feet of the subject site if located in the city, and 1,000 feet if in the unincorporated county. Applicants must also mail written notice to any neighborhood association, homeowners’ association, and business association registered with the City Manager’s Office, whose boundaries are located within or immediately adjacent thereto.

In addition to this written notice, the city sends out email notification of the applicant’s neighborhood meeting via the In Touch email notification system to all individuals who have subscribed through the city’s website.

3. Why must applicants hold their own neighborhood meeting?

Neighborhood meetings are required for two reasons. First, they provide early public notice to surrounding property owners of a potential zoning application being made to the city. More importantly, they provide an early opportunity for owners and residents in the area, or any interested resident, to learn about the proposal from the applicant, to ask questions, and to identify and discuss issues, so that early dialogue is initiated between the applicant and the neighborhood in an effort to better address and mitigate issues or concerns, before the application is submitted to the city.

4. Who can/should attend the neighborhood meeting?

Anyone who has an interest in the neighborhood or in actions that may occur in that area of the city should attend the meeting.

5. What if I can’t attend the neighborhood meeting?

The applicant’s and/or their consultant’s contact information is provided in both the mailed written notice and the In Touch email notification so that you can contact the applicant or their consultant with questions or concerns about the proposed project. The neighborhood meeting is just the first opportunity for you to get involved. You can also attend the public hearing and/or write a letter or email to the Community Development Department, 1101 Poyntz Ave., Manhattan, KS 66502.

6. What happens after the neighborhood meeting?

Following the neighborhood meeting, the applicant finalizes and submits their application to the Community Development Department at least 45 days prior to the public hearing date, to begin the application review process. Community Development then reviews the application and, if complete, distributes it to other city departments for review and comment. View a development flowchart for specific details.

If the application is complete, it is also assigned to a staff planner in Community Development and scheduled for a public hearing with either the Manhattan Urban Area Planning Board or Board of Zoning Appeals as follows:

• Planning Board applications: annexation; rezoning, including planned unit developments (PUDs); preliminary subdivision plats; state or municipally owned and operated public facility reviews.


• Board of Zoning Appeals applications: conditional use requests.

7. How is public notice given for the public hearing?

At least 20 days before the public hearing date, the city publishes the legal notice in the Manhattan Mercury and mails written notice directly to the surrounding owners of record of any property located within 200 feet of the subject site, if located within the city, and 1,000 feet if located in the unincorporated county.

In addition, approximately one week prior to the public hearing date, the city emails the meeting agenda to anyone who has subscribed through the In Touch email notification system on the city’s website for either the Manhattan Urban Area Planning Board or the Manhattan Board of Zoning Appeals. Planning Board agendas contain links to agenda items that can be downloaded.

8. Who should attend the public hearing?

Anyone who has an interest in the agenda item is encouraged to attend the public hearing.

9. What happens at the public hearing?

The board chairperson presides over the meeting and will introduce each agenda item. The format typically is as follows:

• Staff presentation: The staff planner who was assigned to that item will present the staff report and give the city’s recommendation regarding the request.


• Board questions: The board will be given the opportunity to ask the planner questions about the proposal and staff report.


• Applicant’s presentation: The chairperson will open the public hearing and typically the applicant and/or their consultant will make a presentation on their proposal and answer any questions from the board.


• Public comments and questions: The chairperson will ask for public comment, input and questions from anyone in the audience who wants to speak.




• To provide public comment or ask questions, proceed to the lectern, sign in on the sheet on the lectern, then state your name and address for the record and provide your comments to the board. Because public hearings are televised, your comments and questions must be made from the lectern and not from the audience seating area.


• Please direct all questions to the chairperson, who will direct the question to the appropriate person(s) to answer (i.e. board members, applicant, consultant or city staff).


• Closing of public hearing: Once all audience members have been given the opportunity to speak and ask questions, and the applicant has been given the opportunity to respond, the chairperson will close the public hearing.


• Board’s deliberations: The board will then ask questions, if any, of the applicant, staff, and the public and deliberate the request to arrive at a recommendation to forward to the City Commission, or in the case of the Board of Zoning Appeals, to make a final decision on the request.

10. What if I can’t attend the public hearing?

You can email or mail comments to the Community Development Department before the scheduled public hearing date. Written comments are preferred over phone calls, so your comments can be included in the board’s meeting packet of background information and so your comments can be part of the public record for that agenda item. You can also talk to the planner who had been assigned to the agenda item that you are interested in.

Write:
Community Development
1101 Poyntz Ave.
Manhattan, KS 66502
Or email the staff planner assigned to the project

11. How do I sign up for email notifications for upcoming planning and zoning development reviews?

You can subscribe to any of the advisory boards, City Commission and/or neighborhood notification areas that interest you. Once you are subscribed, you will receive automatic emailed agendas for any boards you sign up for, and notification of neighborhood meetings in any areas you subscribed to.

12. How do I contact members of the Board of Zoning Appeals, Planning Board or City Commission with my comments and concerns about a rezoning or a case before the BZA?

You are encouraged to contact the Community Development Department at (785) 587-2412 and ask for the planner who has been assigned to the proposed project in question. All written comments will be included in the information packet for the Advisory Board’s public hearing and for the City Commission to consider. All Board of Zoning Appeals cases and all rezoning cases that go through the Planning Board and City Commission must follow a quasi-judicial process to ensure a transparent, impartial, open and fair public hearing is provided to consider the proposal.

This is often referred to as “due-process." Due process requires any information (written, verbal, or graphic) submitted or used to base a decision on must be presented for everyone to hear and see within the formal public hearing process, and not in private one-on-one discussions with Advisory Board or City Commission members outside of the public hearing process. Because of this due process requirement, Advisory Board members and/or City Commissioners may tell you that they don’t want to talk about the project outside of the public hearing and they may encourage you to go to the public hearing and/or submit written comments. If an Advisory Board and/or City Commission member decides to let you speak with them about a proposal, they are obligated to disclose the substance of your conversation at the public hearing.

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Public Works

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1. How can I find out the easements on my property?

That information can be found on a plat map. You can contact Riley County Register of Deeds at 785-537-6340.

2. How can I find out where a street is located within the City of Manhattan?

That information can be obtained from a City of Manhattan Road Map. To obtain a copy of that map, contact Customer Service at 785-587-2485 or Public Works at 785-587-2415. You can also view street information on a GIS map.

3. How can I get a copy of a Subdivision Plat drawing?

For copies of Subdivision Plat drawings, please contact the Riley County Register of Deeds at 785-537-6340.

4. I have a drainage easement on my property. What can I build on this easement?

Drainage easements must be kept clear of all obstacles in order to properly carry the run-off from storms. Structures, fences, bushes, shrubs, new trees, and playground equipment such as swing sets and similar items that would impede the flow of water or trap debris must not be placed in a drainage easement.

5. I have a utility easement on my property. What can I build on this easement?

Generally, the city allows property owners to construct fences within utility easements. Sheds or other structures are not allowed. Removal/replacement is the responsibility of the property owner.

6. I have concerns about stormwater drainage. Who do I contact?

The City of Manhattan has a Stormwater Management Plan in place and is working on achieving its goals. To speak to someone regarding your concerns, please call our City Engineer's Office at 785-587-2415. For floodplain map copies and/or questions, please contact our Community Development Department at 785-587-2412.

You may also report a stormwater concern with our online Report It! feature.

7. I need to locate sewer and water lines on my property. Who should I call?

For city-maintained lines, contact the Public Works department at 785-587-4530. For lines privately maintained, contact the Kansas "One-Call" system at 800-DIG-SAFE.

8. My neighbor has diverted water onto my property. Who do I contact?

This is a civil matter, and the city does not become involved.

9. People are parking in front of my house and I am unable to park there. Can I restrict the area in front of my house so that only I can park there?

No. The street is available for public use and cannot be reserved for individuals.

10. People are parking too close to my curb. Will the city paint the curb near my driveway?

No. However, the property owner may paint the curb 3 feet from the end of the radius using yellow paint.

11. What are the steps necessary to get parking regulations changed on my street?

Submit a letter to Public Works outlining your requested change. The letter must be signed by as many property owners as possible who will be affected by the change. Parking regulation changes are established by ordinance and must be approved by the City Commission.

12. When is there a citywide cleanup program?

The city, in partnership with several local refuse companies, conducts an annual spring cleanup. It is generally held the last week of March or the first week of April. For more information, contact the street division at 785-587-4540.

13. Where can I get a street map of the City of Manhattan?

You can obtain a street map of the City of Manhattan at the Customer Service Desk in City Hall or call 785-587-2489.

14. Who determines which streets will be part of the street maintenance program?

The city has a Pavement Management Program, which assists in identifying streets requiring maintenance. The Public Works Department develops the annual Street Maintenance Program.

15. Who do I call for a new street address?

The Public Works Department assigns new addresses. To speak to someone regarding this, please call 785-587-2415.

16. Who do I contact to determine special assessment costs for developments?

To obtain estimated special assessment costs for new projects under construction, contact the Engineering Division of the Public Works Department at 785-587-2415. For completed projects, contact the Finance Department at 785-587-2417.

17. Who do I contact to find out the dimensions of a lot?

Lot dimension information can be found on Subdivision Plat drawings. Please contact Riley County Register of Deeds at 785-537-6340.

18. Who is responsible for maintaining the sidewalk along my property?

State statute places the responsibility of sidewalk maintenance upon the property owner.

19. Who is responsible for maintenance of my driveway, which is within the public right of way?

The property owner is responsible for all necessary maintenance of his/her driveway.

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Report It!

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1. When will you take care of my reported issue?

Depending on the type of concern reported, your issue may be addressed in days, weeks or months. In some cases, we have to adhere to a process of notifying property owners by certified mail that can take a significant amount of time. In other cases, we simply prioritize the concerns that come in based on the impact to public safety.

2. Why isn't my issue a priority?

We prioritize concerns along with our project list to make sure we are getting the best bang for our buck when we send crews out to do work. Sometimes, we will make a list of repairs in an area before we head out to make them. Other times, there are slower times of the year, generally over the winter, when we can address minor issues.

3. You closed my issue, but it's not fixed. Why?

In many cases, we won't be able to fix your concern right away. We may close your service request after we have taken the initial steps in the resolution process, especially if it will take considerable time to resolve. But we notify you of that process and how we intend to address your concern.

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Risk Reduction - Inspection Updates

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1. Exterior Ceiling Inspections Required

• Framing of rafters or trusses for a porch or deck roof, including rafter or truss to top plate connection, must be inspected prior to being covered.
• Load path for post connection to beam, and required mechanical fastener(s), must be inspected prior to being covered.
• Please request an “exterior ceiling” inspection when calling to schedule. This is a separate inspection type from a framing rough. 
• Given the differing time frames of the installation of siding and soffit material, vs the post to beam connection, two separate inspections may be required.
• For more information on this subject click here

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Risk Reduction — Building Construction

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1. What permits are issued by the Risk Reduction section of the Manhattan Fire Department?

Risk Reduction issues the following permits:

• Building permit
• Demolition permit
• Moving permit
• Plumbing permit
• Mechanical permit
• Electrical permit
• Sign permit
• Mobile home permit
• Curb cut permit

View additional information about these permits. If you have specific questions concerning these permits, please call 785-587-4506. Apply for a building permit online.

2. Who issues building permits?

The Risk Reduction Division issues all building permits. Call 785-587-4506 for more information or email courtright@cityofmhk.com

Apply for a building permit online.

3. What is required to obtain a building permit for one- or two-family residential construction?

A building permit application must be completed and include all contractors performing work on the project. The application must be accompanied by a construction plan and site plan with erosion control. Please allow three to five working days for issuance of a permit. Once reviewed, a packet is issued and will include a building permit and a green permit issued card that must be displayed so that it is visible from the street front. The packet must be kept on the job site. Work cannot begin until a permit has been issued.

4. Do I need a permit to finish my basement?

Yes. A building permit application, with names of all contractors working on the project, shall be submitted to Risk Reduction along with a scaled floor plan of the basement, showing room sizes and room uses. The floor plan should show the location of walls, stairs and egress windows.

5. Do I need a permit for new construction or replacement of a deck?

Yes, a building permit is required for new construction or replacement of an existing deck more than 30" above ground level. A building permit application shall be submitted to Risk Reduction along with a site plan indicating property dimensions and a construction plan. The same requirements also apply to constructing new or replacing a cover over a deck, porch or patio.

6. Do I need a permit to install a swimming pool?

If the swimming pool is capable of holding more than 24 inches (2 feet) of water, a pool permit is required. This applies to above ground permanent pools and in-ground pools. There are also code requirements related to the electrical connections serving a pool and the enclosure (fencing) of a pool. For more information, see our building permit application and pool brochure. A permit is NOT needed for above ground seasonal pools (taken down and stored during fall/winter); however, enclosing the pool still must meet code requirements as outlined in the pool brochure under Enclosure of Pools.

7. Do I need a permit to put up a shed on my property?

Storage sheds 200 square feet or smaller do not require a building permit.  Zoning requirements still must be met. For more information, contact the Risk Reduction Office at 785-587-4506.

8. Do I need a permit to build a fence on my property?

Permits are not required for fences 7 feet or shorter in height. Electric and barbed wire fences are prohibited in certain locations. Zoning regulations still must be met. For more information, contact the Risk Reduction Office at 785-587-4506.

9. What is required to obtain a building permit for a commercial building?

A building permit application and plans shall be submitted to Risk Reduction. The building permit application form must be completed to include all contractors performing work on the project. Submittal of plans can be electronic or hard copy. A 30% plan review fee will be assessed and paid at the time of application, in order for review to begin. Plans must be stamped by an architect or engineer licensed to practice in Kansas as per state statute. Four sets are required if submittal is not electronic. The plans are reviewed by Risk Reduction, Fire Prevention and Zoning. One set will be reviewed by the Health Department if building a restaurant. One set of plans will be kept on site, and one set will be kept with the Risk Reduction Department. For additional information, please call Risk Reduction at 785-587-4506.

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Risk Reduction — Licensing

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1. Do I have to be a certified tradesperson to work on my own home or a friend/relative's home?

You may perform construction activities without having a trades certificate provided you are both the owner and occupant of the home. However, you must still obtain a permit, if required, and have inspections completed during construction. If you are doing work on your secondary residence or a friend/relative’s property, you need to have a contractor or trades license as well as the proper permits and inspections. Please call Risk Reduction at 785-587-4506 for permits and inspections.

2. What contractor licenses are issued by Risk Reduction?

The following licenses are issued by Risk Reduction: Sign Contractor, General Contractor, Demolition Contractor, Electrical Contractor, Plumbing Contractor, Drainlaying Contractor, Irrigation Contractor, Mechanical Contractor, Fireplace Installer Contractor, and Plumbing/Mechanical Contractor. For more information on licenses and requirements, please see the Risk Reduction web page.

3. What certificates does Risk Reduction issue to tradespersons?

The Risk Reduction Division issues licenses for the following trades, upon successful completion of a Prometric or ICC exam: Journeyman Plumber w/Gas, Master Plumber w/Gas, Journeyman Electrician, Master Electrician, Journeyman Mechanical, Master Mechanical, Journeyman Drainlayer, Master Drainlayer, Master Pipefitter, Journeyman Pipefitter, Journeyman Sheetmetal, Master Sheetmetal, Journeyman Refrigeration, Master Refrigeration, Irrigation License, and Certified Fireplace Installer.  For more information on licenses and requirements, please visit the Risk Reduction web page.

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Risk Reduction — Property Maintenance & Zoning Enforcement

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1. Can owners of buildings request their building be inspected?

Yes. In fact, we strongly encourage owners to have their buildings inspected. When an inspection finds that an existing building meets all of the requirements of the International Property Maintenance Code, a compliance sticker will be issued to the owner indicating the building met the minimum requirements of the codes as of the date of inspection.

2. How can I go about getting an inspection for my rental home or apartment?

If you believe there is a code violation on your rental property, you may call the Risk Reduction Office at 785-587-4506 to schedule an inspection.

3. How many dwelling units may be in a house?

The number of dwelling units permitted in a house is based on the zoning district in which the house is located, the dimensions of the lot, the square footage of the lot, and the number of off-street parking spaces available. For more information, please call the Risk Reduction Division at 785-587-4506.

4. How many people may reside in a dwelling unit?

Either an individual or two or more persons related by blood, marriage or adoption, or under foster care established by governmental action, living together as a single housekeeping unit; or

• a group of not more than four persons, some of which are not related by blood, marriage or adoption, living together as a single housekeeping unit.

5. How can a property owner obtain a compliance letter for their property?

The owner may request an inspection of their property by calling 785-587-4506. If the property meets all requirements of the code, a compliance sticker will be issued. If violations are found, a compliance sticker will be issued after all corrections have been completed and a re-inspection verifies compliance.

6. What code applies to unsafe or existing buildings?

The City of Manhattan has adopted the International Property Maintenance Code, 2018 Edition, with amendments that include these provisions. View the adopted ordinance.

7. What building and property maintenance codes has the City of Manhattan adopted?

As of January 1, 2020 the City of Manhattan will use construction and property maintenance codes from the 2018 Editions (2017 for the National Electrical Code). Various City Ordinances relating to nuisances and property maintenance are also enforced by Risk Reduction. View a list of the specific codes along with adoption ordinances. If you have specific questions concerning Adopted Codes, please call 785-587-4506.

8. Where may I place a fence on my property?

Generally, a fence may be placed along the rear and/or side property lines. Fences may not be in the front yard setback. (Please note:  if you live on a corner lot, you likely have two front yards. Please contact Risk Reduction for more information)  Fences must be set back at least 25 feet behind the front property line. Before building a fence, please make sure you know where the property lines are located. The curb of the street is not your front property line. You can obtain a copy of the subdivision plat for your lot from the Riley County Register of Deeds Office at 785-537-6340. 

In some cases, you may need to hire your own surveyor to accurately locate property lines. Also, check with the city to make sure there are no drainage easements on the lot. Fences may not be placed in a drainage easement, or in a vision clearance triangle at street intersections. In addition, always call 800-DIG-SAFE to have the underground utilities marked before you start digging. 

If you have any questions concerning placement of a fence, please call the Risk Reduction Division t at 785-587-4506 before starting construction. Depending on the height of the fence, you may need a building permit. Call Risk Reduction at 785-587-4506 to find out if you need a permit.

9. Where may I place a detached storage shed or a detached garage on my property?

Detached accessory buildings are required to be set back:

• 60 feet from the front property line.
• On corner lots, accessory buildings shall be set back from the side street a distance not less than that required for the principal structure.
• 3 feet from the side property line.
• 5 feet from the rear property line.
• 10 feet from the rear property line if the rear property line abuts an alley.

For more information, please contact the Risk Reduction Division at 785-587-4506.

10. If I have a concern about parking issues, too many tenants in a dwelling unit, or too many apartments in a house, how do I get someone to look into this for me?

You may call the Risk Reduction Division at 785-587-4506 to talk to a code and zoning officer.

11. What are the regulations regarding campaign signs?

Political Sign Regulations within the Manhattan City Limits

The regulations for the display of political signs within the city limits of Manhattan are contained in Subsec. 26-7D-7G of the Manhattan Development Code (MDC). This summary is provided only as general guidance.

When are political signs allowed?

45 days before an election until two days after such election

Where are political signs allowed?

• On private property, or within the right-of-way of city streets immediately adjacent to private property
• At least six feet from the back of the curb
• Political signs are not allowed:
  1. within the center median
  2. within the center island or splitter island of a roundabout
  3. in any placement or manner that obstructs or interferes with a clear-vision triangle or creates a safety hazard

What type of signs are allowed?

• Unlighted signs that are not permanently affixed to the ground or to a building or other structure
• A gross area of no more than sixteen square feet
• No more than four feet in height

Is permission or a permit required?

• The property owner or tenant (or, for signs placed in the right-of-way of city streets, the owner or tenant of the adjacent private property) must grant permission for the placement of the sign(s)
• No City sign permit is required

Who is liable?

The owner(s), and tenant(s), if any, of property where a political sign is displayed are responsible for any violation relating to the sign’s size or placement. The person, party, or parties responsible for the placement or distribution of a political sign are liable for its removal within two days after the election.

What about the right-of-way of State highways?

The Kansas Department of Transportation does not allow signs within the right-of-way of any State highway, which includes Seth Child Road (Hwy. 113), Fort Riley Boulevard (Hwy. 18), and Tuttle Creek Boulevard and East Poyntz Avenue (Hwy. 24). Riley County GIS may help to determine the location of the edge of the right-of-way along these routes. 

If you have any questions, please call Community Development at 785-587-2412

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Stormwater

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1. Isn't stormwater runoff natural and harmless because it only consists of rainwater?

The rain is not to blame for stormwater runoff problems. In fact, rainfall is completely natural. The problem is the pollution that contaminates runoff during its journey over roads, parking lots and other impervious surfaces. Stormwater can also pick up fertilizers and chemicals from lawns and landscaped areas.

2. Are sewers and storm drains the same thing?

No. They are two completely separate drainage systems. Wastewater from your sinks, showers and toilets will be extensively treated and filtered before being discharged into the Kansas River. On the other hand, the water entering storm drains flows untreated, directly into our local rivers. See a diagram of the difference.

3. What solutions exist to solve stormwater problems?

Solutions to stormwater runoff include stormwater ponds, regional stormwater facilities and community education programs. Stormwater problems can be reduced or prevented through responsible and efficient practices of homeowners, businesses, the public works department and pollution prevention programs.

4. What kinds of pollutants are found in the storm drain system?

Oil, paint products, pesticides, fertilizers, antifreeze, human and animal waste, and Styrofoam cups are only a few of the many pollutants that can be found in the storm drain system.

5. What is NPDES?

NPDES stands for National Pollutant Discharge Elimination System, which is the compliance system for the Clean Water Act. NPDES requires that all stormwater discharges to waters of the United States meet minimum federal water quality requirements. More information about NPDES can be found online.

6. Why doesn't the city build a stormwater treatment facility?

Because of the variation in rainfall amounts and runoff volume, a stormwater treatment plant is economically infeasible. Such a facility would be extremely costly to build and maintain. Even if a stormwater treatment plant existed in Manhattan, the large amount of stormwater runoff from rainstorms would easily overtax the system.

7. What is the City of Manhattan doing about illegal dumping into storm drains?

We are currently in the process of drawing up an ordinance that addresses dumping and littering into storm drains. Enforcement of this ordinance is part of our Phase II permit requirements. Code enforcement officers will be authorized to cite any person caught illegally dumping any material other than rainwater into or around storm drains.

8. I have seen markers on storm drains. What do they mean?

The markers found on Manhattan's storm drains say, "No Dumping, Leads to River," and are in place to remind each of us that anything we dump into storm drains or leave on the ground will find its way into our local streams, rivers and lakes. The City of Manhattan's Storm Drain Marking Program is based on volunteers. If your organization would like to help, contact us at stormwater@cityofmhk.com or 785-587-2441.

9. Is it OK to wash my car in my driveway?

The best way you can wash your car is to use a full or self-service car wash. These commercial car washes are designed to recycle used water and filter out many of the chemicals and other pollutants washed off of your vehicle. The alternative to a commercial car wash is to park your vehicle on the lawn or gravel, allowing soil to naturally filter out some of the contaminants. Use biodegradable soaps and as little water as possible.

10. Is it OK to wash or sweep leaves, grass, soil and/or other natural elements down the storm drain?

Grass and leaves repeatedly swept or washed into storm drains can become a breeding ground for rodents and insects and can clog drains, causing localized flooding. Plant matter washed into bodies of water deprives aquatic life of oxygen as well. Soil is easily washed into storm drains when it rains and is a serious problems at many construction areas. This sediment clouds water and destroys aquatic habitats.

11. Is it OK to wash out my paintbrushes or similar items in the gutter?

No. Paint can be toxic to fish by interfering with breathing and plant growth. Nearly all chemicals have some negative side effects on the environment. Please dispose of all waste properly.

12. Is it OK to leave pet waste on the ground?

Pet waste carries bacteria that harm humans and other animals. When left on the ground, it can be picked up by rain as it travels into storm drains. Contrary to what most people believe, pet waste is not natural for our environment, especially when it is washed into bodies of water.

13. Why should I care about what goes down the storm drain?

Everyone should be concerned about stormwater quality because what we put down the storm drain ends up in places like Wildcat Creek, Tuttle Lake or the Kansas or Big Blue River. Everything we do affects people living downstream, but don't let that fool you into believing you won't be affected. Remember, we all live downstream from someone.

14. What can I do to make a difference?

You can make a huge difference in stormwater quality simply by changing a few practices at home.

1. Wash your car at a commercial car wash or on the lawn.


2. Mulch grass clippings into your lawn or begin composting your organic waste.


3. Sweep dirt onto the lawn and pick up any litter you find.


4. Pick up your pet waste and flush it in the toilet or dispose of it in the trash.


5. When fertilizing, follow instructions, sweep up any excess and avoid fertilizing before it rains.


6. Take leftover household chemicals such as oil, paint, antifreeze, cleaners, pesticides and herbicides to the Household Hazardous Waste Facility at 6245 Tuttle Creek Blvd.

15. What happens if I see someone dumping trash, oil, etc., into a storm drain?

A storm drain's sole purpose is to collect stormwater runoff and transport it to our local bodies of water. Dumping anything into a storm drain is illegal and is a federal violation of the Clean Water Act of 1972. To report illegal dumping, call us at 785-587-2441 or report the problem online with our Report It! feature.

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Street

Show All Answers

1. How do I get my alley or street paved?

You may petition the city to establish a benefit district to pay for the improvements.

2. When will my neighborhood street be treated for ice or have the snow plowed?

The city has an ice/snow control policy. It assists the Public Works Department during ice/snow storms. View the snow and ice maintenance map for more information. Major streets and areas around schools are treated first. Collector and residential streets with steep hills are next. The remainder of the neighborhood streets are treated as time allows and depending on the storm's severity.

3. Why does it take so long to get a curb fixed?

Curbs are a lower priority item in the big picture of what needs to be repaired first when there is street damage. Curbs are generally fixed when we are already in the area doing street repairs, with the exception of said curb interfering with the use of a disability assistance ramp or a storm intake drain.

4. Who do I call to have my gravel alley or street bladed?

The street division is responsible for maintenance of all streets and alleys. Gravel alleys and streets are periodically graded during the year, but are considered low priority for maintenance.

5. My business has a parking lot. Can I push the snow onto the public roadway?

No. City ordinance prohibits property owners from pushing snow from private property into the street.

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Traffic

Show All Answers

1. How do I get a traffic sign or signal installed in my neighborhood?

Regulatory signs require a traffic study prior to installation. Please call 785-587-2455 for more information.

2. How do I request a street light for my neighborhood?

The placement of street lights is defined in the street light resolution which is approved by the City Commission. The street light resolution requires a street light at every intersection of public roadways. A street light MAY be installed at the end of a cul-de-sac. A street light MAY be installed a location near the mid-point of a block exceeding 600 feet in length. Street lights are owned and maintained by Evergy. Please call 785-587-2455 for more information. 

3. The street light in my neighborhood is burned out. Who do I contact?

Street lights are owned and maintained by Evergy. Call the company at 800-383-1183 or report an outage online.

4. What do I do if I see a stop or yield sign missing?

These are considered to be events requiring a response by city crews in a timely manner. Call the traffic operations center at 785-587-4541. You can also make a signage request online using the Report it! app.

5. I'm having a garage sale, wedding reception, party or meeting in my home. Can I cover the No Parking signs temporarily?

No, you may not cover the No Parking signs in your neighborhood. Parking restrictions are established by ordinance and cannot be modified without amending the ordinance.

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Traffic - Detection of Vehicles at Traffic Signals

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1. What method does the city use to detect vehicles at traffic signals?

There are two types of vehicle detection methods we use. The most common method is inductive loops, and the other method uses video detection.

2. How does an inductive loop work?

Inductive loops are either diamond shaped or rectangular loops of wire generally sawed into the surface of the pavement. The wire is stranded copper wire in a weatherproof tubing. A very small amount of electricity flows through the wires, creating a magnetic field. When a vehicle pulls over the loop, it causes a disruption in the magnetic field. A detector in the controller cabinet detects the disruption and sends a signal to the controller indicating the presence of a vehicle.

3. Does the weight of my vehicle matter?

Yes and no. Since the loop wires do not weigh the vehicle, the answer is no. However, the larger the metal mass, the easier it is for the loops magnetic field to be disrupted. The smaller vehicles mass of motorcycles and bicycles makes it very difficult to detect.

4. What has the city done to improve detection of motorcycles and bicycles?

The city installs the loop wire in a diamond fashion. A typical four-section diamond loop contains more than 400 feet of loop wire. This method creates a more sensitive magnetic field and has improved the ability of the signal to detect the presence of motorcycles. The most effective way for motorcyclists to improve detection by the signal is to stop over the intersection of two of the diamonds. Bicycles do not have enough mass to cause a disruption in the magnetic field.

5. What is video detection?

This is the newest technology used by the city. Video cameras, such as those at Denison Avenue and Kimball Avenue, are installed on the traffic signal mast arms. The camera recognizes vehicles entering a designated area of the street and sends a message to the signal controller indicating the presence of a vehicle. This system does an excellent job of detecting the presence of motorcycles and bicycles.

6. How do I report a traffic signal malfunction?

You can report a traffic signal issue with our online Report It! feature. You can also call 785-587-4541.

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Utility Billing

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1. How do I pay my utility bill?

Bills may be paid through the following methods:

• Mail to P.O. Box 309, Manhattan, KS 66505
• Automatic Bank Draft
• Online by credit card or bank account
• By cash, check or credit card at the Customer Service office (only when City Hall is open)
• •By phone at 1-833-277-8694
• At dropbox at behind City Hall in south parking lot

Read more about payment options.

2. Who do I call for water service or disconnect?

Customer Service handles the water billing from signup to shutoff. We will set up your account for billing and answer questions regarding your account. Please call 785-587-2480 to connect or disconnect water service in the City of Manhattan.

3. When should I let someone know that my water bill is higher than usual?

Please call Customer Service at 785-587-2480 as soon as you receive your bill. Waiting several days can make it impossible to track the cause of the higher usage.

4. If I have a water problem at night, on weekends or holidays, what do I do?

The water plant phone number is 785-587-4550. The plant is manned 24 hours a day. We can send a service person to shut the water off at the meter if necessary. The charge for an after hours callout is $35.

5. What should I do if I am gone for an extended period?

Please notify us and we can shut off the water and stop the billing until you return.

6. What is the quality of our drinking water?

The City of Manhattan Utilities Department prepares an annual report called a Consumer Confidence Report (CCR). This report is a detailed summary of our drinking water quality. Copies are available at City Hall at no charge.

7. What is the source of our water?

The City of Manhattan uses groundwater as its source of drinking water. The city has 20 wells that pump groundwater to the Water Treatment Plant.

8. How does the city treat our drinking water?

The City of Manhattan Water Treatment Plant softens, fluoridates, disinfects (chlorinates) and filters our drinking water.

9. Will a leak on the city water main affect my water usage and bill?

No. Leaks on the city side will not affect your usage or bill.

10. Does the city add fluoride to the water?

Yes, fluoride has been added to your water since 1955.

11. When am I, the owner, responsible for upkeep concerning my water pipes?

The city maintains all the water mains and the meters we own. You are responsible from the meter to your home and all the plumbing in the house.

12. How are Manhattan's utility rates compared to other cities?

In a 2020 survey of 24 first class Kansas cities, 21 cities had water rates higher than the City of Manhattan — at a monthly consumption of 5,000 gallons — and 12 cities had sewer rates higher than Manhattan.

13. Am I billed a flat rate or by my usage for water?

You are billed for the water you use to the nearest 100 cubic feet. One hundred cubic feet is approximately 750 gallons of water.

14. Can I connected City water and sewer if my property is located outside of the City Limits?

Generally, yes. However, connection is dependent on where your property is located and if water or sewer infrastructure is available, or if your property is located within the boundaries of an adjacent utility service area. An outside city service agreement must be approved.  

Contact Public Works at 587-4530 for more information.

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Wastewater Division

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1. How much wastewater is treated on a daily basis at the Wastewater Treatment Plant?

It varies, but the average is 5 million gallons per day. Only wastewater that goes into the sanitary sewer system goes to the treatment plant. Rainwater that goes into the storm sewers is discharged to the river without being treated.

2. Who will check to see if a sewer backup is my problem or the city's?

The city's sewer maintenance crew will readily answer such inquiries. Contact Public Works at 785-587-4530 from 8 a.m. to 5 p.m. Monday through Friday or the Water and Sewer 24-hour emergency number at 785-587-4547. Sewer maintenance personnel will be dispatched to the location. If a problem is found in the city's sewer, it will be corrected. However, if the problem is not city related, you will be notified and a plumber should be contacted.

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Water Division

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1. Where does the city get its water?

The City of Manhattan uses groundwater as its source of drinking water. The city has 16 wells that pump groundwater to the water treatment plant.

2. How does the city treat our drinking water?

The City of Manhattan Water Treatment Plant softens, fluoridates, disinfects (chlorinates) and filters our drinking water.

3. What is the quality of our drinking water?

The City of Manhattan Utilities Department prepares an annual report called the Consumer Confidence Report (CCR), this report is a detailed summary of our drinking water quality. This CCR is published and mailed to all customers every June. Copies are available at City Hall at no charge or can be requested by calling 785-587-4530.

4. Who do I call for water service or disconnect?

Customer Service handles the water billing from signup to shutoff. Call 785-587-2480 to connect or disconnect service today. They will set up your account for billing and answer questions regarding your account.

5. What is water hardness?

Water hardness is related to the amount of calcium, magnesium, or iron minerals in the water. The more of these minerals present in the water, the harder the water. Manhattan's water is considered moderately hard. It contains between 5 and 9 grains per gallon (or about 86 to 154 ppm) of hardness. The City of Manhattan softens the water to make it more palatable and to reduce the amount of soap and detergents used by customers. Water hardness of the city's finished water does not stay constant but varies daily depending on the blend mix from the 16 public water supply wells and the treatment process.

6. What is the fluoride level in the city's drinking water?

Fluoride occurs naturally in groundwater. The concentration of fluoride in the raw water from the city's 20 public water supply wells is usually low (Less than 0.2 mg/L). Fluoride is added to the finished water at the city's Water Treatment Plant to help prevent tooth decay. The average concentration of fluoride in the finished water is 1.0 mg/L. At concentration below 0.7 mg/L, fluoride will not be of any benefit.

7. Can I install my own water service line? Will the Water Department extend the water service line to my house?

The Water Department will install a meter and extend a service line from the main to the meter. The property owner is responsible for extending the service line from the meter to the house. A plumber should be contacted for installation costs. You may install your own service line; however, it must meet all city specifications, and be of acceptable material and depth. You may contact the Water Department at 785-587-4530 or 785-587-4550 for more information.

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Water/Wastewater

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1. Who do I call for water service and disconnect?

The Customer Service division, 785-587-2480, handles water billing from signup to shutoff. They will set up your account for billing and answer questions regarding your account.

2. Who do I call to locate water or sewer lines within the City limits?

Messages for the Utility Locate Specialist can be directed to the city street department at 785-587-4540 or to the Public Works office at 785-587-4530.

3. Do I call the city offices to begin electric or gas service?

No, the City only provides water and sewer utility services. Electric service is provided by Westar Energy at 800-383-1183. You can also reach them online. Gas Service is provided by Kansas Gas Service at 800-794-4780. You can also reach them online.

4. Who do I call about Backflow Prevention and Cross Connection Control?

Backflow preventers are mechanical devices that, when properly maintained, prevent dangerous contaminants and pollutants from entering the public water supply. Water purveyors, such as the Wichita Water and Sewer Department, are required by the Federal Safe Drinking Water Act of 1974 to implement a cross connection control program to protect the water supply from materials connected to the water system. State law and local codes require that unprotected connections be addressed with proper protection for the hazard, or water service to the consumer must be terminated. The Cross Connection Section works to ensure safe water for all consumers of water in our system. Please call 785-587-4530 or 785-587-4536 if you have questions about cross connections or backflow prevention issues in your water system.

5. Our water is yellow, rusty, brown, smells bad, tastes funny. Who should I call?

Anytime there is a concern about the quality of water, please call us. To report problems or complaints, please call 785-587-4530 from 8 a.m. to 5 p.m. Monday through Friday. After hours, you can also call 785-587-4547 or 785-587-4550.

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Winter Weather

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1. Why haven't crews cleared my street yet?

The City of Manhattan clears snow from streets based on a priority system. The primary level includes streets considered to be major traffic routes, collector and residential streets involving severe grades, and school zones. The secondary level includes collector streets, residential streets with significant grades and selected intersections. Residential streets not previously listed will be plowed when there is accumulation warranting snow removal. The levels will be evaluated during each unique storm to determine the extent of operations. A map detailing the levels is available online.

2. The snowplow just went by and pushed snow into my driveway. What are you going to do about it?

The City of Manhattan generally does not return to remove windrows from driveways. It is the responsibility of the property owner or resident to clear the driveway.

3. Why did the snowplow just pass with his blade up?

Snowplow operators are given routes with specific streets they plow. The operator may have just loaded up on fuel or salt and is returning to their area of operation.

4. Why are you plowing school zones when school is not in session?

Even though school may be canceled or not in session on the day of a snowstorm, our crews have found efficiencies in clearing the school zones along with primary routes. The areas surrounding schools will need to be cleared eventually anyway.

5. What type of material is used to treat streets ahead of a storm?

Based on the availability of materials, the city will use salt as the main ice control agent. If salt supplies are not sufficient, the city may use a mixture of sand and salt. Temperatures may require the use of a liquid de-icing agent to assist with snow and ice control. The city uses liquid calcium chloride that includes a corrosion inhibitor.

6. Why hasn't my street been pre-treated yet?

Streets are treated in the same manner as they are plowed. Primary level streets are treated first, followed by secondary level streets — as conditions allow or indicate. Residential streets not included in the two priority levels are not pre-treated. A map detailing the priority levels is available online.

7. Where can I view real-time street conditions for Manhattan?

A traffic camera map is available online at http://bit.ly/mhktrafficcam. Click on cameras to view conditions at select Manhattan intersections.

8. When do I need to remove snow from my property?

City ordinance dictates that property owners and occupants should remove snow from public sidewalks within 36 hours of the end of accumulating precipitation. The Code Services office enforces this ordinance. For more information on snow removal, see our tip sheet.

9. I'm not able to remove snow from my property. Does anyone provide assistance?

Yes. The Flint Hills Volunteer Center pairs elderly and disabled residents with volunteers who can help with snow removal. To register or get more information call 785-776-7787 or visit https://www.flinthillsvolunteercenter.com/neighbors-helping-neighbors/. 

10. Who do I contact if I have a complaint about snow removal?

For public streets, contact the Public Works department at (785) 587-4540.
For public property (parking lots and trails) and sidewalks, contact the Parks and Recreation department at (785) 587-2757.
For private property, contact the Code Services office at (785) 587-4506.

You may also report your concern online with our feature.