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1. When can I give public comments at a City Commission meeting?
2. How can I have my special event recognized with a proclamation or presentation?
3. What is the consent agenda?
4. What is the general agenda?
5. When and where are City Commission agendas available?

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1. Why can't more than 3 parking permits be issued per residence?
2. How can I pay my utility bill?
3. Do I have to have a pet license for my dog or cat?
4. How can I qualify for taxi coupons?
5. How much are taxi coupons?
6. How old does my pet have to be before it is required to be licensed?
7. Why can't I purchase a dog license past the expiration date of their rabies vaccine?
8. I am coordinating a road race. Who do I contact?
9. I am having a neighborhood block party. Do I need a permit?

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1. How do I file a housing discrimination complaint?
2. What do I do if I'm being deployed and I still have a lease?

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1. What is renters insurance?
2. Why do I need renters insurance?
3. Doesn’t my landlord’s insurance protect my personal property?
4. What does renters insurance cover?
5. What isn't covered?
6. What are my insurance coverage options?
7. Who can I call if I have other questions?
8. Where do I start?
9. What else should I know?
10. What should I ask my insurance agent?

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1. Where are the fire stations located in Manhattan?
2. What is the ISO rating in Manhattan?
3. How do I obtain a burn permit?
4. Can I burn leaves or brush in my yard?
5. How many fire extinguishers should I have in an apartment house?
6. How many fire extinguishers should I have in my business?
7. Where do I get my fire extinguisher serviced?
8. What do I do after a fire has occurred?
9. How does my club or organization arrange a tour of the fire station?
10. How can I schedule a fire prevention presentation for my organization or group?
11. What is the Rescue Alert program?
12. How often should I replace batteries in my smoke detectors?
13. Where should I place my smoke detectors?
14. Does the Manhattan Fire Department offer CPR, AED or First Aid training?
15. Does the Fire Department fill swimming pools?
16. Who do I call if I'm planning to test fire alarms at my business?
17. How can I report fire hydrant problems?
18. My carbon monoxide detector is showing alarm, but I cannot see any problem. What should I do?
19. Why does my smoke detector make a short chirping sound every few minutes?

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1. Do I need a license for my business?
2. How do I find out my property boundaries, setbacks, lot dimensions or subdivision plats?
3. How do I contact the Manhattan City Commission?
4. How do I pay my utility bill?
5. How do I pay a municipal court fine and court costs?

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1. How do I apply for a job with the City of Manhattan?
2. What benefits do city employees receive?
3. Who do I contact about wage and pay issues?
4. Where do I go to obtain a new Social Security card?
5. How do I file for unemployment?
6. How many employees does the city have?
7. Where can I get help in my search for employment?

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1. What is a floodplain and how do I determine if my property is located in this area?
2. Why is Manhattan getting new flood hazard maps?
3. How might the new flood maps affect me financially?
4. How can I reduce the cost of flood insurance?
5. Who is responsible for updating the maps?
6. What is a Flood Insurance Rate Map?
7. What are the benefits of the new FIRMs?
8. How will the new FIRMs affect me?
9. What will happen if my property is remapped from a moderate- or low-risk area to a high-risk area?
10. What will happen if my property is remapped from a high-risk to a moderate- or low-risk area?
11. What does the new Homeowner Flood Insurance Affordability Act mean for me?
12. When do the new maps become effective?

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1. How do I pay a municipal court fine and court costs?
2. If I pay my fine, do I still have to come to Municipal Court?
3. What is the function of Municipal Court?
4. How are municipal court fines and court costs set?
5. What are the breakdown of court costs?
6. Can I do community service to pay off my fines?
7. What happens at arraignment?
8. What is a “plea?"
9. What happens at trial?
10. What happens at sentencing?
11. Can I speak to a City Prosecutor about my case?
12. Can I have an attorney represent me in court?
13. Can I appeal the judge’s decision?
14. Can I change my arraignment date?
15. What happens if I missed my court date?
16. Can I change the date and time of my meeting with my court services officer?
17. What happens if I miss a meeting with my court services officer?
18. I received a ticket for no proof of liability insurance for the vehicle I was driving. What are my options?
19. Can I get a diversion of any charge(s) against me?
20. Can I have my Municipal Court arrest and/or conviction expunged?
21. What is the ordinance for cell phone violations?
22. What if court is canceled due to inclement weather?
23. What if I need to reschedule my court appearance due to inclement weather?

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1. Is the evacuation advisory still in effect?
2. Is a shelter available?
3. Is there a plan for door-to-door notification of residents and what messages might they give?
4. How will I know if someone telling me to evacuate is official?
5. Should we mark our house if we evacuate early to let the emergency personnel know that we have left?
6. Why can’t the Corps let out a little water to avoid a large “uncontrolled” release?
7. How much time will the Corps give us before opening the spillway gates or increasing the water release?
8. Do I need to turn off my gas?
9. What areas were affected by the 1993 flood?
10. What is the difference between a 100-year and 500-year flood?
11. Is FEMA updating the 2015 flood maps?
12. Where can I get sand and sandbags?
13. Do you need volunteers?
14. Who can I talk to about building in the floodplain?
15. Who should I talk to learn more about flood insurance?
16. Do releases at Tuttle Creek Lake affect Wildcat Creek?
17. Will the City issue permits to rebuild or repair homes if flooding occurs?
18. Will my power be shut off?
19. What if I return to my residence and find damage?
20. Is there a curfew in place?
21. Are any roads closed?
22. What can I do about mosquitoes?

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1. When did this ordinance take effect?
2. What is massage therapy?
3. What is the fee for a massage therapist application?
4. What are the educational requirements for a new massage therapist license?
5. Are continuing education units (CEUs) required for massage therapists upon renewal of license?
6. Are students of massage therapy required to obtain a massage therapist license?
7. Are criminal background checks involved?
8. What will prevent a person from being issued a massage therapist or establishment license?
9. What is the fee for a massage therapy establishment license?
10. Are operators of the establishment (besides the license applicant) subject to the fee and background check?
11. Can I operate a massage therapy establishment as a home occupation within a residential building?
12. Do I need to be a licensed massage therapist to apply for a massage therapy establishment license or operate a massage therapy establishment?
13. Do I need to fill out and pay for both applications if I am a massage therapist and have a massage therapy establishment?
14. What if the information or location related to my massage therapy establishment changes?
15. Are there any rules when operating a massage therapy establishment?

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1. What should I do if I have a noise complaint?
2. Will the RCPD give me a warning if I have a noise violation?
3. Does the City have a noise permit for special events?
4. When does a noise violate the noise ordinance?

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1. What is the intent of the amendment to the Non-Discrimination Ordinance?
2. Who does the amendment protect?
3. Who must comply with the amendment?
4. What are some examples of public accommodations?
5. How does this amendment affect restrooms and changing facilities?
6. What does the amendment allow me to do if I believe I have been discriminated against?
7. Is the Human Rights and Services Board involved in the complaint process?
8. Will there be a filing fee for a complaint with the City?
9. What would I do if I have had a City complaint filed against me?
10. Then what happens?
11. What happens if I don’t like the investigator’s decision or I don’t want to settle?
12. What are the penalties?
13. Is this a crime?
14. Can a City complaint be filed against a person who makes an offensive comment or gesture toward someone because of their sexual orientation or gender identity?
15. When will this ordinance be effective?

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1. Why did I receive written notice of a neighborhood meeting?
2. Who must the applicant notify for the neighborhood meeting?
3. Why must applicants hold their own neighborhood meeting?
4. Who can/should attend the neighborhood meeting?
5. What if I can’t attend the neighborhood meeting?
6. What happens after the neighborhood meeting?
7. How is public notice given for the public hearing?
8. Who should attend the public hearing?
9. What happens at the public hearing?
10. What if I can’t attend the public hearing?
11. How do I sign up for email notifications for upcoming planning and zoning development reviews?
12. How do I contact members of the Board of Zoning Appeals, Planning Board or City Commission with my comments and concerns about a rezoning or a case before the BZA?

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1. How can I find out the easements on my property?
2. How can I find out where a street is located within the City of Manhattan?
3. How can I get a copy of a Subdivision Plat drawing?
4. I have a drainage easement on my property. What can I build on this easement?
5. I have a utility easement on my property. What can I build on this easement?
6. I have concerns about stormwater drainage. Who do I contact?
7. I need to locate sewer and water lines on my property. Who should I call?
8. My neighbor has diverted water onto my property. Who do I contact?
9. People are parking in front of my house and I am unable to park there. Can I restrict the area in front of my house so that only I can park there?
10. People are parking too close to my curb. Will the city paint the curb near my driveway?
11. What are the steps necessary to get parking regulations changed on my street?
12. When is there a citywide cleanup program?
13. Where can I get a street map of the City of Manhattan?
14. Who determines which streets will be part of the street maintenance program?
15. Who do I call for a new street address?
16. Who do I contact to determine special assessment costs for developments?
17. Who do I contact to find out the dimensions of a lot?
18. Who is responsible for maintaining the sidewalk along my property?
19. Who is responsible for maintenance of my driveway, which is within the public right of way?

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1. When will you take care of my reported issue?
2. Why isn't my issue a priority?
3. You closed my issue, but it's not fixed. Why?

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1. Exterior Ceiling Inspections Required

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1. What permits are issued by the Risk Reduction section of the Manhattan Fire Department?
2. Who issues building permits?
3. What is required to obtain a building permit for one- or two-family residential construction?
4. Do I need a permit to finish my basement?
5. Do I need a permit for new construction or replacement of a deck?
6. Do I need a permit to install a swimming pool?
7. Do I need a permit to put up a shed on my property?
8. Do I need a permit to build a fence on my property?
9. What is required to obtain a building permit for a commercial building?

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1. Do I have to be a certified tradesperson to work on my own home or a friend/relative's home?
2. What contractor licenses are issued by Risk Reduction?
3. What certificates does Risk Reduction issue to tradespersons?

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1. Can owners of buildings request their building be inspected?
2. How can I go about getting an inspection for my rental home or apartment?
3. How many dwelling units may be in a house?
4. How many people may reside in a dwelling unit?
5. How can a property owner obtain a compliance letter for their property?
6. What code applies to unsafe or existing buildings?
7. What building and property maintenance codes has the City of Manhattan adopted?
8. Where may I place a fence on my property?
9. Where may I place a detached storage shed or a detached garage on my property?
10. If I have a concern about parking issues, too many tenants in a dwelling unit, or too many apartments in a house, how do I get someone to look into this for me?
11. What are the regulations regarding campaign signs?

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1. Isn't stormwater runoff natural and harmless because it only consists of rainwater?
2. Are sewers and storm drains the same thing?
3. What solutions exist to solve stormwater problems?
4. What kinds of pollutants are found in the storm drain system?
5. What is NPDES?
6. Why doesn't the city build a stormwater treatment facility?
7. What is the City of Manhattan doing about illegal dumping into storm drains?
8. I have seen markers on storm drains. What do they mean?
9. Is it OK to wash my car in my driveway?
10. Is it OK to wash or sweep leaves, grass, soil and/or other natural elements down the storm drain?
11. Is it OK to wash out my paintbrushes or similar items in the gutter?
12. Is it OK to leave pet waste on the ground?
13. Why should I care about what goes down the storm drain?
14. What can I do to make a difference?
15. What happens if I see someone dumping trash, oil, etc., into a storm drain?

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1. How do I get my alley or street paved?
2. When will my neighborhood street be treated for ice or have the snow plowed?
3. Why does it take so long to get a curb fixed?
4. Who do I call to have my gravel alley or street bladed?
5. My business has a parking lot. Can I push the snow onto the public roadway?

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1. How do I get a traffic sign or signal installed in my neighborhood?
2. How do I request a street light for my neighborhood?
3. The street light in my neighborhood is burned out. Who do I contact?
4. What do I do if I see a stop or yield sign missing?
5. I'm having a garage sale, wedding reception, party or meeting in my home. Can I cover the No Parking signs temporarily?

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1. What method does the city use to detect vehicles at traffic signals?
2. How does an inductive loop work?
3. Does the weight of my vehicle matter?
4. What has the city done to improve detection of motorcycles and bicycles?
5. What is video detection?
6. How do I report a traffic signal malfunction?

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1. How do I pay my utility bill?
2. Who do I call for water service or disconnect?
3. When should I let someone know that my water bill is higher than usual?
4. If I have a water problem at night, on weekends or holidays, what do I do?
5. What should I do if I am gone for an extended period?
6. What is the quality of our drinking water?
7. What is the source of our water?
8. How does the city treat our drinking water?
9. Will a leak on the city water main affect my water usage and bill?
10. Does the city add fluoride to the water?
11. When am I, the owner, responsible for upkeep concerning my water pipes?
12. How are Manhattan's utility rates compared to other cities?
13. Am I billed a flat rate or by my usage for water?
14. Can I connected City water and sewer if my property is located outside of the City Limits?

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1. How much wastewater is treated on a daily basis at the Wastewater Treatment Plant?
2. Who will check to see if a sewer backup is my problem or the city's?

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1. Where does the city get its water?
2. How does the city treat our drinking water?
3. What is the quality of our drinking water?
4. Who do I call for water service or disconnect?
5. What is water hardness?
6. What is the fluoride level in the city's drinking water?
7. Can I install my own water service line? Will the Water Department extend the water service line to my house?

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1. Who do I call for water service and disconnect?
2. Who do I call to locate water or sewer lines within the City limits?
3. Do I call the city offices to begin electric or gas service?
4. Who do I call about Backflow Prevention and Cross Connection Control?
5. Our water is yellow, rusty, brown, smells bad, tastes funny. Who should I call?

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1. Why haven't crews cleared my street yet?
2. The snowplow just went by and pushed snow into my driveway. What are you going to do about it?
3. Why did the snowplow just pass with his blade up?
4. Why are you plowing school zones when school is not in session?
5. What type of material is used to treat streets ahead of a storm?
6. Why hasn't my street been pre-treated yet?
7. Where can I view real-time street conditions for Manhattan?
8. When do I need to remove snow from my property?
9. I'm not able to remove snow from my property. Does anyone provide assistance?
10. Who do I contact if I have a complaint about snow removal?